What are the hours of the Bessemer Social Security office?

The Bessemer office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Bessemer office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 593-5647 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Bessemer Social Security office?

You can reach the office at (866) 593-5647 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Bessemer Social Security office serve?

Besides Bessemer, this is the closest office for about 24 surrounding communities, including McCalla, North Johns, Brighton, Hueytown, Lipscomb. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Bessemer?

The next-closest field office is in Birmingham, about 15 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Bessemer office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Bessemer Social Security Office

5475 Academy Way, Bessemer, AL 35022

Verified against the SSA directory on May 23, 2026

The Bessemer Social Security office is one of 22 field offices in Alabama, serving Jefferson County and the surrounding area. It is the closest office for residents of Bessemer and 24 nearby communities, roughly 162,000 people. The nearest other Social Security office is in Birmingham, about 15 miles away.

nearby towns served: 24
people in service area: 162K
to next-nearest office: 15 mi
offices in Alabama: 22
county: Jefferson County

Address

5475 Academy Way
Bessemer, AL 35022

Get directions

Phone

Local:: (866) 593-5647
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Bessemer office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 593-5647 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Bessemer office

We can handle your needs online by visiting www.ssa.gov or by calling 1- 800-772-1213, but if you need to visit our office, the best time to do so is Tuesday and Thursday.
To get to the office take exit 108 off I-20/ 59.
Take A right onto Academy drive, left at the first Traffic light which is Academy Way, keep straight and the office will be on your right.

Bessemer office location

Open this location on OpenStreetMap →

33.36465, -87.00844 View on OpenStreetMap →

Services at the Bessemer Social Security office

Staff at the Bessemer office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Bessemer office

Many nearby towns have no Social Security office of their own, so the Bessemer office is their closest option. It's the nearest field office for 24 surrounding communities, the largest is Pelham (24,688 residents):

Town	Distance	Population
Pelham, AL	12.7 mi	24,688
Helena, AL	9.3 mi	21,560
Hueytown, AL	6 mi	16,531
McCalla, AL	1.1 mi	12,077
Lake View, AL	8.9 mi	3,640
Brighton, AL	6 mi	2,299
Lipscomb, AL	6.3 mi	2,049
Sylvan Springs, AL	10.4 mi	1,631
Concord, AL	7.2 mi	1,575
Rock Creek, AL	8.8 mi	1,530
Brantleyville, AL	12.8 mi	810
North Johns, AL	5.5 mi	127

…and 12 more nearby communities closest to this office.

Browse all Alabama offices →

Other Social Security offices near Bessemer

More Social Security help

All Alabama offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Bessemer office

What are the hours of the Bessemer Social Security office?: The Bessemer office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Bessemer office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 593-5647 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Bessemer Social Security office?: You can reach the office at (866) 593-5647 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Bessemer Social Security office serve?: Besides Bessemer, this is the closest office for about 24 surrounding communities, including McCalla, North Johns, Brighton, Hueytown, Lipscomb. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Bessemer?: The next-closest field office is in Birmingham, about 15 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Bessemer office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.