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Bessemer, AL Social Security office at 5475 Academy Way, 35022

5475 Academy Way, Bessemer, AL 35022

Verified against the SSA directory on July 2, 2026

The Bessemer Social Security office is one of 22 field offices in Alabama, serving Jefferson County and the surrounding area. It is the closest office for residents of Bessemer and 24 nearby communities, roughly 162,000 people. The nearest other Social Security office is in Birmingham, about 15 miles away.

nearby towns served
24
people in service area
162K
to next-nearest office
15 mi
offices in Alabama
22
county
Jefferson County

Address

5475 Academy Way
Bessemer, AL 35022

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 950-3511

Bessemer office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (866) 593-5647 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Bessemer office

  • We can handle your needs online by visiting www.ssa.gov or by calling 1- 800-772-1213, but if you need to visit our office, the best time to do so is Tuesday and Thursday.
  • To get to the office take exit 108 off I-20/ 59.
  • Take A right onto Academy drive, left at the first Traffic light which is Academy Way, keep straight and the office will be on your right.

Bessemer office location

Services at the Bessemer Social Security office

Staff at the Bessemer office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Bessemer office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

Nearby town Closest office Distance
McCalla, AL Bessemer office 1.1 mi
North Johns, AL Bessemer office 5.5 mi
Brighton, AL Bessemer office 6 mi
Hueytown, AL Bessemer office 6 mi
Lipscomb, AL Bessemer office 6.3 mi
Concord, AL Bessemer office 7.2 mi
Rock Creek, AL Bessemer office 8.8 mi
Lake View, AL Bessemer office 8.9 mi
Helena, AL Bessemer office 9.3 mi
Sylvan Springs, AL Bessemer office 10.4 mi
Pelham, AL Bessemer office 12.7 mi
Brantleyville, AL Bessemer office 12.8 mi
Show all 24 nearby towns closest to this office
Nearby town Closest office Distance
Woodstock, AL Bessemer office 13 mi
Alabaster, AL Bessemer office 13.9 mi
Pea Ridge, AL Bessemer office 15.3 mi
Vance, AL Bessemer office 18.2 mi
West Blocton, AL Bessemer office 18.3 mi
Montevallo, AL Bessemer office 20.1 mi
Wilton, AL Bessemer office 21.1 mi
Calera, AL Bessemer office 22.6 mi
Centreville, AL Bessemer office 30 mi
Shelby, AL Bessemer office 30.2 mi
Jemison, AL Bessemer office 31.8 mi
Thorsby, AL Bessemer office 35.3 mi

Browse all Alabama offices →

Other Social Security offices near Bessemer

More Social Security help

Frequently asked questions about the Bessemer office

What are the hours of the Bessemer Social Security office?
The Bessemer office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Bessemer office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 593-5647 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Bessemer Social Security office?
You can reach the office at (866) 593-5647 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Bessemer Social Security office serve?
Besides Bessemer, this is the closest office for about 24 surrounding communities, including McCalla, North Johns, Brighton, Hueytown, Lipscomb. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Bessemer?
The next-closest field office is in Birmingham, about 15 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Bessemer office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.