What are the hours of the Florence Social Security office?

The Florence office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Florence office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 884-3407 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Florence Social Security office?

You can reach the office at (855) 884-3407 (TTY 1-256-764-3116), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Florence Social Security office serve?

Besides Florence, this is the closest office for about 23 surrounding communities, including Sheffield, Muscle Shoals, Tuscumbia, Underwood-Petersville, St. Florian. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Florence?

The next-closest field office is in Lawrenceburg, about 36 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Florence office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Florence Social Security Office

203 South Walnut St, Florence, AL 35630

Verified against the SSA directory on May 23, 2026

The Florence Social Security office is one of 22 field offices in Alabama, serving Lauderdale County and the surrounding area. It is the closest office for residents of Florence and 23 nearby communities, roughly 63,000 people. The nearest other Social Security office is in Lawrenceburg, about 36 miles away.

nearby towns served: 23
people in service area: 63K
to next-nearest office: 36 mi
offices in Alabama: 22
county: Lauderdale County

Address

203 South Walnut St
Florence, AL 35630

Get directions

Phone

Local:: (855) 884-3407
National:: 1-800-772-1213
TTY:: 1-256-764-3116

Florence office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (855) 884-3407 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Florence office

Office located at the corner of Walnut and College Streets between Tenn St and Dr Hicks Boulevard.

Florence office location

Open this location on OpenStreetMap →

34.80112, -87.67022 View on OpenStreetMap →

Services at the Florence Social Security office

Staff at the Florence office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Florence office

Many nearby towns have no Social Security office of their own, so the Florence office is their closest option. It's the nearest field office for 23 surrounding communities, the largest is Muscle Shoals (16,618 residents):

Town	Distance	Population
Muscle Shoals, AL	3.9 mi	16,618
Russellville, AL	20.5 mi	10,789
Sheffield, AL	3 mi	9,337
Tuscumbia, AL	5.2 mi	9,068
Underwood-Petersville, AL	5.4 mi	2,707
Town Creek, AL	17.1 mi	1,053
Killen, AL	8.7 mi	1,040
Littleville, AL	14.5 mi	1,040
Cherokee, AL	17.4 mi	963
Leighton, AL	10.6 mi	662
St. Florian, AL	5.7 mi	658
Iron City, AL	16.2 mi	94

…and 11 more nearby communities closest to this office.

Browse all Alabama offices →

Other Social Security offices near Florence

More Social Security help

All Alabama offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Florence office

What are the hours of the Florence Social Security office?: The Florence office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Florence office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 884-3407 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Florence Social Security office?: You can reach the office at (855) 884-3407 (TTY 1-256-764-3116), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Florence Social Security office serve?: Besides Florence, this is the closest office for about 23 surrounding communities, including Sheffield, Muscle Shoals, Tuscumbia, Underwood-Petersville, St. Florian. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Florence?: The next-closest field office is in Lawrenceburg, about 36 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Florence office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.