Douglas Social Security Office

Directions to the Douglas office

• Take highway 80 W into Douglas.
• Go south onto "G" Avenue.
• Turn left on 14th Street, which is the second Traffic light.
• At the next four-Way stop sign turn left on "F" Avenue.
• Then turn right on 15th St.
• The office is on the corner of "F" Avenue and 15th Street.
• The entrance is on the east side of the White building.

Douglas office location

Services at the Douglas Social Security office

Staff at the Douglas office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Douglas office

Many nearby towns have no Social Security office of their own, so the Douglas office is their closest option. It's the nearest field office for 27 surrounding communities, the largest is Sierra Vista Southeast (16,152 residents):

…and 15 more nearby communities closest to this office.

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Other Social Security offices near Douglas

More Social Security help

Frequently asked questions about the Douglas office

What are the hours of the Douglas Social Security office?

The Douglas office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Douglas office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 480-4858 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Douglas Social Security office?

You can reach the office at (877) 480-4858 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Douglas Social Security office serve?

Besides Douglas, this is the closest office for about 27 surrounding communities, including Pirtleville, McNeal, Bisbee, Naco, Elfrida. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Douglas?

The next-closest field office is in Nogales, about 81 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Douglas office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.