West Memphis Social Security Office

Directions to the West Memphis office

• Take Missouri Street exit on interstate 40.
• Turn west on Shoppingway at Red light.
• The office is in the Guaranty office Plaza on the south Sid E of the Street.
• H and R block is on the west end of the Plaza, and Social Security is on the east end of the Plaza.
• We can handle Most of your Ne Eds online or by Phone, but if you need to visit our office, the best Ti me to do so is Tuesday and Friday.
• On these days, you might Experience Shorter Wait times and Less Traffic.

West Memphis office location

Services at the West Memphis Social Security office

Staff at the West Memphis office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the West Memphis office

Many nearby towns have no Social Security office of their own, so the West Memphis office is their closest option. It's the nearest field office for 14 surrounding communities, the largest is Marion (13,695 residents):

…and 2 more nearby communities closest to this office.

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Other Social Security offices near West Memphis

More Social Security help

Frequently asked questions about the West Memphis office

What are the hours of the West Memphis Social Security office?

The West Memphis office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the West Memphis office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 627-6994 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the West Memphis Social Security office?

You can reach the office at (866) 627-6994 (TTY 1-870-735-0143), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the West Memphis Social Security office serve?

Besides West Memphis, this is the closest office for about 14 surrounding communities, including Marion, Sunset, Edmondson, Jericho, Crawfordsville. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near West Memphis?

The next-closest field office is in Memphis, about 11 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the West Memphis office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.