Hayward Social Security Office
24301 Southland Dr, Suite 500, Hayward, CA 94545
Verified against the SSA directory on May 23, 2026
The Hayward Social Security office is one of 124 field offices in California, serving Alameda County and the surrounding area. It is the closest office for residents of Hayward and 7 nearby communities, roughly 217,000 people. The nearest other Social Security office is in San Leandro, about 5.8 miles away.
- nearby towns served
- 7
- people in service area
- 217K
- to next-nearest office
- 5.8 mi
- offices in California
- 124
- county
- Alameda County
Phone
- Local:
- (866) 964-5054
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
Hayward office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (866) 964-5054 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Hayward office
- I-880 to Winton Avenue west exit.
- Left at first Traffic light onto Soutla Nd drive.
- Office building next to Southland Mall.
- Elevator.
Hayward office location
Services at the Hayward Social Security office
Staff at the Hayward office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Hayward office
Many nearby towns have no Social Security office of their own, so the Hayward office is their closest option. It's the nearest field office for 7 surrounding communities, the largest is Dublin (71,674 residents):
| Town | Distance | Population |
|---|---|---|
| Dublin, CA | 9.9 mi | 71,674 |
| Castro Valley, CA | 3 mi | 64,392 |
| San Lorenzo, CA | 2.2 mi | 30,117 |
| Ashland, CA | 2.9 mi | 23,566 |
| Cherryland, CA | 1.8 mi | 15,976 |
| Fairview, CA | 3.7 mi | 10,834 |
| Norris Canyon, CA | 9 mi | 790 |
Other Social Security offices near Hayward
More Social Security help
Frequently asked questions about the Hayward office
- The Hayward office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Hayward office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-5054 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (866) 964-5054 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Hayward, this is the closest office for about 7 surrounding communities, including Cherryland, San Lorenzo, Ashland, Castro Valley, Fairview. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in San Leandro, about 5.8 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.