Lakeland, FL Social Security office at 550 Commerce Dr, 33813
550 Commerce Dr, Lakeland, FL 33813
Verified against the SSA directory on July 2, 2026
The Lakeland Social Security office is one of 40 field offices in Florida, serving Polk County and the surrounding area. It is the closest office for residents of Lakeland and 16 nearby communities, roughly 142,000 people. The nearest other Social Security office is in Winter Haven, about 15 miles away.
- nearby towns served
- 16
- people in service area
- 142K
- to next-nearest office
- 15 mi
- offices in Florida
- 40
- county
- Polk County
Phone
- Local:
- (877) 604-9387
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
Lakeland office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (877) 604-9387 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Lakeland office
- The office is located on Commerce drive off of south Florida Avenue, Beh Ind the Southside Post office in south Lakeland.
- Do not Encourage Callers to come into Fo to File to please Encourage them to File online or Via Ict.
Lakeland office location
Services at the Lakeland Social Security office
Staff at the Lakeland office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Closest Social Security office for nearby towns
These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Lakeland office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.
| Nearby town | Closest office | Distance |
|---|---|---|
| Medulla, FL | Lakeland office | 0.8 mi |
| Lakeland Highlands, FL | Lakeland office | 0.9 mi |
| Fuller Heights, FL | Lakeland office | 4 mi |
| Mulberry, FL | Lakeland office | 4.4 mi |
| Willow Oak, FL | Lakeland office | 4.4 mi |
| Highland City, FL | Lakeland office | 5.3 mi |
| Crystal Lake, FL | Lakeland office | 6.3 mi |
| Combee Settlement, FL | Lakeland office | 7.8 mi |
| Bartow, FL | Lakeland office | 8.6 mi |
| Plant City, FL | Lakeland office | 10 mi |
| Bradley Junction, FL | Lakeland office | 11.3 mi |
| Kathleen, FL | Lakeland office | 11.8 mi |
Show all 16 nearby towns closest to this office
| Nearby town | Closest office | Distance |
|---|---|---|
| Homeland, FL | Lakeland office | 13 mi |
| Fort Meade, FL | Lakeland office | 17.4 mi |
| Fort Green, FL | Lakeland office | 24 mi |
| Fort Green Springs, FL | Lakeland office | 25.4 mi |
Other Social Security offices near Lakeland
More Social Security help
Frequently asked questions about the Lakeland office
- The Lakeland office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Lakeland office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 604-9387 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (877) 604-9387 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Lakeland, this is the closest office for about 16 surrounding communities, including Medulla, Lakeland Highlands, Fuller Heights, Mulberry, Willow Oak. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Winter Haven, about 15 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.