What are the hours of the Alton Social Security office?

The Alton office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Alton office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 285-6006 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Alton Social Security office?

You can reach the office at (855) 285-6006 (TTY 1-618-463-6597), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Alton Social Security office serve?

Besides Alton, this is the closest office for about 65 surrounding communities, including Alton (Township), West Alton, East Alton, Godfrey, Wood River. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Alton?

The next-closest field office is in Florissant, about 9.3 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Alton office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Alton Social Security Office

501 Belle St, Room 103 Federal Bldg, Alton, IL 62002

Verified against the SSA directory on May 23, 2026

The Alton Social Security office is one of 47 field offices in Illinois, serving Madison County and the surrounding area. It is the closest office for residents of Alton and 65 nearby communities, roughly 270,000 people. The nearest other Social Security office is in Florissant, about 9.3 miles away.

nearby towns served: 65
people in service area: 270K
to next-nearest office: 9.3 mi
offices in Illinois: 47
county: Madison County

Address

501 Belle St
Room 103 Federal Bldg
Alton, IL 62002

Get directions

Phone

Local:: (855) 285-6006
National:: 1-800-772-1213
TTY:: 1-618-463-6597

Alton office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (855) 285-6006 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Alton office

We are located Downtown in the Alton Federal building at 5th and Belle Sts we are five blocks north of the Alton Belle Casino Gambling Boat on Highway 67 (Piasa Street).

Alton office location

Open this location on OpenStreetMap →

38.89290, -90.18737 View on OpenStreetMap →

Services at the Alton Social Security office

Staff at the Alton office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Alton office

Many nearby towns have no Social Security office of their own, so the Alton office is their closest option. It's the nearest field office for 65 surrounding communities, the largest is Wood River (Township) (29,995 residents):

Town	Distance	Population
Wood River (Township), IL	6 mi	29,995
Alton (Township), IL	2.1 mi	25,422
Godfrey, IL	4.3 mi	17,729
Wood River, IL	5.3 mi	10,386
Bethalto, IL	8 mi	9,359
East Alton, IL	4.2 mi	5,790
Rosewood Heights, IL	5.5 mi	3,990
Foster, IL	6.8 mi	3,914
South Roxana, IL	8 mi	1,896
Roxana, IL	6.7 mi	1,452
Hartford, IL	6.4 mi	1,189
West Alton, IL	2.7 mi	356

…and 53 more nearby communities closest to this office.

Browse all Illinois offices →

Other Social Security offices near Alton

More Social Security help

All Illinois offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Alton office

What are the hours of the Alton Social Security office?: The Alton office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Alton office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 285-6006 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Alton Social Security office?: You can reach the office at (855) 285-6006 (TTY 1-618-463-6597), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Alton Social Security office serve?: Besides Alton, this is the closest office for about 65 surrounding communities, including Alton (Township), West Alton, East Alton, Godfrey, Wood River. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Alton?: The next-closest field office is in Florissant, about 9.3 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Alton office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.