Belleville Social Security Office
227 W Pointe Dr, West Pointe Center, Belleville, IL 62221
Verified against the SSA directory on May 23, 2026
The Belleville Social Security office is one of 47 field offices in Illinois, serving St. Clair County and the surrounding area. It is the closest office for residents of Belleville and 84 nearby communities, roughly 407,000 people. The nearest other Social Security office is in East St Louis, about 12 miles away.
- nearby towns served
- 84
- people in service area
- 407K
- to next-nearest office
- 12 mi
- offices in Illinois
- 47
- county
- St. Clair County
Phone
- Local:
- (877) 405-0471
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
Belleville office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (877) 405-0471 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Belleville office
- Go north on Lebanon Avenue from Highway 161.
- The office is Approx 1/2 mile on the right side of Lebanon Avenue.
- Immediately after crossing the Railroad Tracks.
- (Office is located in Lake Christine Center).
Belleville office location
Services at the Belleville Social Security office
Staff at the Belleville office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Belleville office
Many nearby towns have no Social Security office of their own, so the Belleville office is their closest option. It's the nearest field office for 84 surrounding communities, the largest is St. Clair (35,552 residents):
| Town | Distance | Population |
|---|---|---|
| St. Clair, IL | 0.9 mi | 35,552 |
| Caseyville (Township), IL | 6 mi | 35,257 |
| O'Fallon, IL | 4.9 mi | 32,292 |
| O'Fallon (Township), IL | 7.6 mi | 26,336 |
| Fairview Heights, IL | 4.1 mi | 16,474 |
| Shiloh, IL | 4 mi | 14,352 |
| Swansea, IL | 1.5 mi | 14,210 |
| Shiloh Valley, IL | 4.7 mi | 12,861 |
| Stookey, IL | 7.1 mi | 9,123 |
| Smithton (Township), IL | 7 mi | 4,135 |
| Scott AFB, IL | 6 mi | 3,845 |
| Rentchler, IL | 5.7 mi | 4 |
…and 72 more nearby communities closest to this office.
Other Social Security offices near Belleville
More Social Security help
Frequently asked questions about the Belleville office
- The Belleville office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Belleville office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 405-0471 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (877) 405-0471 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Belleville, this is the closest office for about 84 surrounding communities, including St. Clair, Swansea, Shiloh, Fairview Heights, Shiloh Valley. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in East St Louis, about 12 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.