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Belleville Social Security Office

227 W Pointe Dr, West Pointe Center, Belleville, IL 62221

Verified against the SSA directory on May 23, 2026

The Belleville Social Security office is one of 47 field offices in Illinois, serving St. Clair County and the surrounding area. It is the closest office for residents of Belleville and 84 nearby communities, roughly 407,000 people. The nearest other Social Security office is in East St Louis, about 12 miles away.

nearby towns served
84
people in service area
407K
to next-nearest office
12 mi
offices in Illinois
47
county
St. Clair County

Address

227 W Pointe Dr
West Pointe Center
Belleville, IL 62221

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 580-0167

Belleville office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (877) 405-0471 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Belleville office

  • Go north on Lebanon Avenue from Highway 161.
  • The office is Approx 1/2 mile on the right side of Lebanon Avenue.
  • Immediately after crossing the Railroad Tracks.
  • (Office is located in Lake Christine Center).

Belleville office location

Services at the Belleville Social Security office

Staff at the Belleville office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Belleville office

Many nearby towns have no Social Security office of their own, so the Belleville office is their closest option. It's the nearest field office for 84 surrounding communities, the largest is St. Clair (35,552 residents):

Town Distance Population
St. Clair, IL 0.9 mi 35,552
Caseyville (Township), IL 6 mi 35,257
O'Fallon, IL 4.9 mi 32,292
O'Fallon (Township), IL 7.6 mi 26,336
Fairview Heights, IL 4.1 mi 16,474
Shiloh, IL 4 mi 14,352
Swansea, IL 1.5 mi 14,210
Shiloh Valley, IL 4.7 mi 12,861
Stookey, IL 7.1 mi 9,123
Smithton (Township), IL 7 mi 4,135
Scott AFB, IL 6 mi 3,845
Rentchler, IL 5.7 mi 4

…and 72 more nearby communities closest to this office.

Browse all Illinois offices →

Other Social Security offices near Belleville

More Social Security help

Frequently asked questions about the Belleville office

What are the hours of the Belleville Social Security office?
The Belleville office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Belleville office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 405-0471 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Belleville Social Security office?
You can reach the office at (877) 405-0471 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Belleville Social Security office serve?
Besides Belleville, this is the closest office for about 84 surrounding communities, including St. Clair, Swansea, Shiloh, Fairview Heights, Shiloh Valley. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Belleville?
The next-closest field office is in East St Louis, about 12 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Belleville office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.