Mount Prospect, IL Social Security office at 705 North Wheeling Rd, 60056

Directions to the Mount Prospect office

• The office is located on the Southeast corner of Kensington and Wheeling Roads.
• The office is one block east of the Southeast corner of the Randhurst Shopping Center.

Mount Prospect office location

Services at the Mount Prospect Social Security office

Staff at the Mount Prospect office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Mount Prospect office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

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Other Social Security offices near Mount Prospect

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Frequently asked questions about the Mount Prospect office

What are the hours of the Mount Prospect Social Security office?

The Mount Prospect office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Mount Prospect office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 931-8350 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Mount Prospect Social Security office?

You can reach the office at (866) 931-8350 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Mount Prospect Social Security office serve?

Besides Mount Prospect, this is the closest office for about 36 surrounding communities, including Prospect Heights, Wheeling (Township), Arlington Heights, Wheeling, Des Plaines. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Mount Prospect?

The next-closest field office is in Chicago, about 11 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Mount Prospect office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.