Mount Prospect Social Security Office
705 North Wheeling Rd, Mount Prospect, IL 60056
Verified against the SSA directory on May 23, 2026
The Mount Prospect Social Security office is one of 47 field offices in Illinois, serving Cook County and the surrounding area. It is the closest office for residents of Mount Prospect and 36 nearby communities, roughly 1,293,000 people. The nearest other Social Security office is in Chicago, about 11 miles away.
- nearby towns served
- 36
- people in service area
- 1.3M
- to next-nearest office
- 11 mi
- offices in Illinois
- 47
- county
- Cook County
Phone
- Local:
- (866) 931-8350
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
Mount Prospect office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (866) 931-8350 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Mount Prospect office
- The office is located on the Southeast corner of Kensington and Wheeling Roads.
- The office is one block east of the Southeast corner of the Randhurst Shopping Center.
Mount Prospect office location
Services at the Mount Prospect Social Security office
Staff at the Mount Prospect office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Mount Prospect office
Many nearby towns have no Social Security office of their own, so the Mount Prospect office is their closest option. It's the nearest field office for 36 surrounding communities, the largest is Wheeling (Township) (154,241 residents):
| Town | Distance | Population |
|---|---|---|
| Wheeling (Township), IL | 2.3 mi | 154,241 |
| Maine, IL | 4.5 mi | 137,650 |
| Elk Grove, IL | 4.3 mi | 93,384 |
| Northfield (Township), IL | 5.1 mi | 89,863 |
| Arlington Heights, IL | 2.8 mi | 76,000 |
| Palatine, IL | 5.9 mi | 66,321 |
| Des Plaines, IL | 3.9 mi | 59,459 |
| Buffalo Grove, IL | 6.2 mi | 42,794 |
| Wheeling, IL | 3.4 mi | 38,499 |
| Northbrook, IL | 6 mi | 34,587 |
| Rolling Meadows, IL | 4.5 mi | 23,781 |
| Prospect Heights, IL | 1.2 mi | 15,691 |
…and 24 more nearby communities closest to this office.
Other Social Security offices near Mount Prospect
More Social Security help
Frequently asked questions about the Mount Prospect office
- The Mount Prospect office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Mount Prospect office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 931-8350 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (866) 931-8350 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Mount Prospect, this is the closest office for about 36 surrounding communities, including Prospect Heights, Wheeling (Township), Arlington Heights, Wheeling, Des Plaines. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Chicago, about 11 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.