Elkhart Social Security Office
231 Waterfall Drive, Elkhart, IN 46516
Verified against the SSA directory on June 2, 2026
The Elkhart Social Security office is one of 26 field offices in Indiana, serving Elkhart County and the surrounding area. It is the closest office for residents of Elkhart and 47 nearby communities, roughly 197,000 people. The nearest other Social Security office is in South Bend, about 15 miles away.
- nearby towns served
- 47
- people in service area
- 197K
- to next-nearest office
- 15 mi
- offices in Indiana
- 26
- county
- Elkhart County
Phone
- Local:
- (866) 426-0532
- National:
- 1-800-772-1213
- TTY:
- 1-574-296-7524
Elkhart office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (866) 426-0532 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Elkhart office
- The Field office is at the corner of Waterfall drive and Prairie Street.
- From Main Street in Downtown Elkhart, go east on Franklin Street and take A right onto Waterfall drive.
- We are the third building on the right Hand side of the Street in A one Story light Brick building.
- We are right next door to the Main Fire Station and two doors down from the Police Station.
- The building has A Red Roof.
Elkhart office location
Services at the Elkhart Social Security office
Staff at the Elkhart office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Elkhart office
Many nearby towns have no Social Security office of their own, so the Elkhart office is their closest option. It's the nearest field office for 47 surrounding communities, the largest is Goshen (34,756 residents):
| Town | Distance | Population |
|---|---|---|
| Goshen, IN | 9.8 mi | 34,756 |
| Granger, IN | 8.8 mi | 30,499 |
| Dunlap, IN | 4 mi | 7,273 |
| Ontwa, IN | 8.7 mi | 6,872 |
| Simonton Lake, IN | 4.8 mi | 5,081 |
| Porter, IN | 11.9 mi | 3,923 |
| Mason, IN | 7.2 mi | 2,843 |
| Osceola, IN | 5.8 mi | 2,592 |
| Wakarusa, IN | 10.6 mi | 2,039 |
| Calvin, IN | 12.1 mi | 1,996 |
| Bristol, IN | 8.1 mi | 1,781 |
| Edwardsburg, IN | 9.7 mi | 1,304 |
…and 35 more nearby communities closest to this office.
Other Social Security offices near Elkhart
More Social Security help
Frequently asked questions about the Elkhart office
- The Elkhart office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Elkhart office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 426-0532 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (866) 426-0532 (TTY 1-574-296-7524), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Elkhart, this is the closest office for about 47 surrounding communities, including Dunlap, Simonton Lake, Osceola, Mason, Bristol. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in South Bend, about 15 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.