What are the hours of the Burlington Social Security office?

The Burlington office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Burlington office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 338-4183 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Burlington Social Security office?

You can reach the office at (866) 338-4183 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Burlington Social Security office serve?

Besides Burlington, this is the closest office for about 115 surrounding communities, including West Burlington, Oak Hills, Gulfport, Beaverdale, Middletown. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Burlington?

The next-closest field office is in Galesburg, about 43 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Burlington office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Burlington Social Security Office

3920 Division St, Burlington, IA 52601

Verified against the SSA directory on May 23, 2026

The Burlington Social Security office is one of 17 field offices in Iowa, serving Des Moines County and the surrounding area. It is the closest office for residents of Burlington and 115 nearby communities, roughly 125,000 people. The nearest other Social Security office is in Galesburg, about 43 miles away.

nearby towns served: 115
people in service area: 125K
to next-nearest office: 43 mi
offices in Iowa: 17
county: Des Moines County

Address

3920 Division St
Burlington, IA 52601

Get directions

Phone

Local:: (866) 338-4183
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Burlington office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 338-4183 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Burlington office

The office is located eight blocks west of highway 61 on Division St in the Flint Ridge Business park.

Burlington office location

Open this location on OpenStreetMap →

40.80686, -91.15366 View on OpenStreetMap →

Services at the Burlington Social Security office

Staff at the Burlington office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Burlington office

Many nearby towns have no Social Security office of their own, so the Burlington office is their closest option. It's the nearest field office for 115 surrounding communities, the largest is West Burlington (3,191 residents):

Town	Distance	Population
West Burlington, IA	1.3 mi	3,191
Danville, IA	9.3 mi	911
Beaverdale, IA	4 mi	886
Gladstone (Township), IA	9.6 mi	809
Lomax, IA	9.8 mi	402
Middletown, IA	5.7 mi	363
Carman (Township), IA	6 mi	238
Carman, IA	6.7 mi	187
Oak Hills, IA	3.2 mi	129
Wever, IA	7.8 mi	112
Augusta, IA	7.2 mi	47
Gulfport, IA	3.6 mi	39

…and 103 more nearby communities closest to this office.

Browse all Iowa offices →

Other Social Security offices near Burlington

More Social Security help

All Iowa offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Burlington office

What are the hours of the Burlington Social Security office?: The Burlington office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Burlington office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 338-4183 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Burlington Social Security office?: You can reach the office at (866) 338-4183 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Burlington Social Security office serve?: Besides Burlington, this is the closest office for about 115 surrounding communities, including West Burlington, Oak Hills, Gulfport, Beaverdale, Middletown. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Burlington?: The next-closest field office is in Galesburg, about 43 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Burlington office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.