What are the hours of the Hays Social Security office?

The Hays office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Hays office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 552-7176 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Hays Social Security office?

You can reach the office at (888) 552-7176 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Hays Social Security office serve?

Besides Hays, this is the closest office for about 318 surrounding communities, including Big Creek, Munjor, Catharine, Wheatland, Victoria. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Hays?

The next-closest field office is in Dodge City, about 85 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Hays office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Hays Social Security Office

1212 E 27th St, Hays, KS 67601

Verified against the SSA directory on May 23, 2026

The Hays Social Security office is one of 11 field offices in Kansas, serving Ellis County and the surrounding area. It is the closest office for residents of Hays and 318 nearby communities, roughly 119,000 people. The nearest other Social Security office is in Dodge City, about 85 miles away.

nearby towns served: 318
people in service area: 119K
to next-nearest office: 85 mi
offices in Kansas: 11
county: Ellis County

Address

1212 E 27th St
Hays, KS 67601

Get directions

Phone

Local:: (888) 552-7176
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Hays office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (888) 552-7176 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Hays office

We are located 3 blocks east of the Vine and 27th St intersection.

Hays office location

Open this location on OpenStreetMap →

38.88507, -99.31136 View on OpenStreetMap →

Services at the Hays Social Security office

Staff at the Hays office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Hays office

Many nearby towns have no Social Security office of their own, so the Hays office is their closest option. It's the nearest field office for 318 surrounding communities, the largest is Big Creek (2,136 residents):

Town	Distance	Population
Big Creek, KS	3.1 mi	2,136
Victoria, KS	9.1 mi	1,149
Herzog, KS	12.9 mi	843
Victoria (Township), KS	11.3 mi	823
Lookout, KS	11.5 mi	536
Ellis (Township), KS	13.1 mi	443
Buckeye, KS	9.9 mi	433
Wheatland, KS	8.9 mi	403
Catherine, KS	11.4 mi	280
Schoenchen, KS	11.9 mi	173
Catharine, KS	5.9 mi	123
Munjor, KS	5.7 mi	76

…and 306 more nearby communities closest to this office.

Browse all Kansas offices →

Other Social Security offices near Hays

More Social Security help

All Kansas offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Hays office

What are the hours of the Hays Social Security office?: The Hays office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Hays office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 552-7176 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Hays Social Security office?: You can reach the office at (888) 552-7176 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Hays Social Security office serve?: Besides Hays, this is the closest office for about 318 surrounding communities, including Big Creek, Munjor, Catharine, Wheatland, Victoria. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Hays?: The next-closest field office is in Dodge City, about 85 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Hays office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.