Boston Social Security Office
10 Causeway Street, Room 148, Boston, MA 02222
Verified against the SSA directory on May 23, 2026
The Boston Social Security office is one of 30 field offices in Massachusetts, serving Suffolk County and the surrounding area. It is the closest office for residents of Boston and 2 nearby communities, roughly 57,000 people. The nearest other Social Security office is in Roxbury, about 2.7 miles away.
- nearby towns served
- 2
- people in service area
- 57K
- to next-nearest office
- 2.7 mi
- offices in Massachusetts
- 30
- county
- Suffolk County
Phone
- Local:
- (866) 964-7311
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
Boston office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (866) 964-7311 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Boston office
- We are located in the Oneill building next to Td Boston Garden.
- Take 93 to north Station/causeway Street.
- Public Transportation take Orange or Green Line to north Station.
- Private Garage parking available Nearby for A Fee.
- Parking for Disabled Persons at Meters in the Area.
- Passengers can be Dropped off at the Main entrance of the building.
Boston office location
Services at the Boston Social Security office
Staff at the Boston office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Boston office
Many nearby towns have no Social Security office of their own, so the Boston office is their closest option. It's the nearest field office for 2 surrounding communities, the largest is Chelsea (38,889 residents):
| Town | Distance | Population |
|---|---|---|
| Chelsea, MA | 2.4 mi | 38,889 |
| Winthrop Town, MA | 4.8 mi | 18,505 |
Other Social Security offices near Boston
More Social Security help
Frequently asked questions about the Boston office
- The Boston office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Boston office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-7311 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (866) 964-7311 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Boston, this is the closest office for about 2 surrounding communities, including Chelsea, Winthrop Town. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Roxbury, about 2.7 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.