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Kansas City Social Security Office

601 E 12th St, Suite 1043, Kansas City, MO 64106

Verified against the SSA directory on May 23, 2026

The Kansas City Social Security office is one of 32 field offices in Missouri, serving Cass County / Clay County / Jackson County / Platte County and the surrounding area. Kansas City has more than one office, the next-closest is on 1800 E Truman Rd, about 0.9 mile away (see all nearby offices below).

offices in Kansas City
5
to next-nearest office
0.9 mi
offices in Missouri
32
county
Cass County / Clay County / Jackson County / Platte County

Address

601 E 12th St
Suite 1043
Kansas City, MO 64106

Get directions

Phone

National:
1-800-772-1213
Fax: (833) 551-0604

Kansas City office hours

Hours below

Open 7am-3:30pm, Monday to Friday. Closed weekends and federal holidays.

Monday 7am to 3:30pm
Tuesday 7am to 3:30pm
Wednesday 7am to 3:30pm
Thursday 7am to 3:30pm
Friday 7am to 3:30pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (877) 685-5942 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Kansas City office

  • The office is in the Richard Bolling Federal Building at 601 East 12th Street in downtown Kansas City.
  • It's served by downtown parking garages and RideKC transit; bring photo ID for the building's security screening.

Kansas City office location

Services at the Kansas City Social Security office

Staff at the Kansas City office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Other Social Security offices near Kansas City

More Social Security help

Frequently asked questions about the Kansas City office

What are the hours of the Kansas City Social Security office?
The Kansas City office is generally open 7am to 3:30pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Kansas City office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 685-5942 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Kansas City Social Security office?
You can reach the office at (877) 685-5942, or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Is there another Social Security office near Kansas City?
Yes, Kansas City has more than one Social Security office. The next-closest is on 1800 E Truman Rd, about 0.9 mile away. Every nearby office is listed on this page with its distance and a link.
Can I replace my Social Security card without visiting the Kansas City office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.