What are the hours of the Middletown Social Security office?

The Middletown office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Middletown office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 504-4801 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Middletown Social Security office?

You can reach the office at (866) 504-4801, or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Middletown Social Security office serve?

Besides Middletown, this is the closest office for about 48 surrounding communities, including Mechanicstown, Scotchtown, Washington Heights, Wallkill, Goshen. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Middletown?

The next-closest field office is in Monticello, about 23 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Middletown office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Middletown Social Security Office

85 Crystal Run Rd, Ste 100, Middletown, NY 10941

Verified against the SSA directory on May 23, 2026

The Middletown Social Security office is one of 67 field offices in New York, serving Orange County and the surrounding area. It is the closest office for residents of Middletown and 48 nearby communities, roughly 418,000 people. The nearest other Social Security office is in Monticello, about 23 miles away.

nearby towns served: 48
people in service area: 418K
to next-nearest office: 23 mi
offices in New York: 67
county: Orange County

Address

85 Crystal Run Rd
Ste 100
Middletown, NY 10941

Get directions

Phone

Local:: (866) 504-4801
National:: 1-800-772-1213

Middletown office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 504-4801 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Middletown office

The office is in Suite 100 on Crystal Run Road, one complex east of Crystal Run Healthcare (near the Galleria at Crystal Run mall) in Middletown.
It's just off Route 17; this office relocated from Newburgh in 2024, with on-site parking.

Middletown office location

Open this location on OpenStreetMap →

41.44953, -74.35852 View on OpenStreetMap →

Services at the Middletown Social Security office

Staff at the Middletown office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Middletown office

Many nearby towns have no Social Security office of their own, so the Middletown office is their closest option. It's the nearest field office for 48 surrounding communities, the largest is Wallkill (30,743 residents):

Town	Distance	Population
Wallkill, NY	3.5 mi	30,743
Goshen (Town), NY	4.7 mi	14,415
Scotchtown, NY	2.2 mi	9,814
Mechanicstown, NY	1.6 mi	7,770
Wawayanda, NY	7.3 mi	7,558
Goshen, NY	3.7 mi	5,762
Hamptonburgh, NY	5.9 mi	5,511
Chester, NY	7.5 mi	4,091
Montgomery, NY	8.3 mi	3,822
Maybrook, NY	7.7 mi	3,183
Florida, NY	8.1 mi	2,940
Washington Heights, NY	3.3 mi	1,963

…and 36 more nearby communities closest to this office.

Browse all New York offices →

Other Social Security offices near Middletown

More Social Security help

All New York offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Middletown office

What are the hours of the Middletown Social Security office?: The Middletown office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Middletown office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 504-4801 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Middletown Social Security office?: You can reach the office at (866) 504-4801, or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Middletown Social Security office serve?: Besides Middletown, this is the closest office for about 48 surrounding communities, including Mechanicstown, Scotchtown, Washington Heights, Wallkill, Goshen. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Middletown?: The next-closest field office is in Monticello, about 23 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Middletown office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.