Middletown, NY Social Security office at 85 Crystal Run Rd, 10941

Directions to the Middletown office

• The office is in Suite 100 on Crystal Run Road, one complex east of Crystal Run Healthcare (near the Galleria at Crystal Run mall) in Middletown.
• It's just off Route 17; this office relocated from Newburgh in 2024, with on-site parking.

Middletown office location

Services at the Middletown Social Security office

Staff at the Middletown office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Middletown office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

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Other Social Security offices near Middletown

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Frequently asked questions about the Middletown office

What are the hours of the Middletown Social Security office?

The Middletown office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Middletown office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 504-4801 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Middletown Social Security office?

You can reach the office at (866) 504-4801, or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Middletown Social Security office serve?

Besides Middletown, this is the closest office for about 48 surrounding communities, including Mechanicstown, Scotchtown, Washington Heights, Wallkill, Goshen. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Middletown?

The next-closest field office is in Monticello, about 23 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Middletown office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.