What are the hours of the Franklin Social Security office?

The Franklin office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Franklin office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 457-1738 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Franklin Social Security office?

You can reach the office at (877) 457-1738 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Franklin Social Security office serve?

Besides Franklin, this is the closest office for about 27 surrounding communities, including Middletown, Hunter, Turtlecreek, Franklin (Township), Monroe. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Franklin?

The next-closest field office is in Hamilton, about 12 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Franklin office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Franklin Social Security Office

3715 Towne Blvd, Franklin, OH 45005

Verified against the SSA directory on June 2, 2026

The Franklin Social Security office is one of 56 field offices in Ohio, serving Wayne County and the surrounding area. It is the closest office for residents of Franklin and 27 nearby communities, roughly 311,000 people. The nearest other Social Security office is in Hamilton, about 12 miles away.

nearby towns served: 27
people in service area: 311K
to next-nearest office: 12 mi
offices in Ohio: 56
county: Wayne County

Address

3715 Towne Blvd
Franklin, OH 45005

Get directions

Phone

Local:: (877) 457-1738
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Franklin office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (877) 457-1738 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Franklin office

East: from I-75 go west on State Route 122 (Roosevelt) to the first Traffic light.
Turn right (north) on Towne Boulevard.
Office is Approx one half mile on left.

Franklin office location

Open this location on OpenStreetMap →

39.50005, -84.32909 View on OpenStreetMap →

Services at the Franklin Social Security office

Staff at the Franklin office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Franklin office

Many nearby towns have no Social Security office of their own, so the Franklin office is their closest option. It's the nearest field office for 27 surrounding communities, the largest is Middletown (50,998 residents):

Town	Distance	Population
Middletown, OH	1.9 mi	50,998
Clear Creek, OH	6.9 mi	36,858
Franklin (Township), OH	3.2 mi	31,944
Lebanon, OH	8.1 mi	21,191
Springboro, OH	6.7 mi	19,263
Turtlecreek, OH	2.8 mi	18,084
Lemon, OH	5 mi	16,935
Monroe, OH	4.3 mi	15,448
Madison, OH	5.7 mi	8,554
Carlisle, OH	5.5 mi	5,569
Hunter, OH	2.2 mi	3,918
Five Points, OH	8.7 mi	1,600

…and 15 more nearby communities closest to this office.

Browse all Ohio offices →

Other Social Security offices near Franklin

More Social Security help

All Ohio offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Franklin office

What are the hours of the Franklin Social Security office?: The Franklin office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Franklin office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 457-1738 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Franklin Social Security office?: You can reach the office at (877) 457-1738 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Franklin Social Security office serve?: Besides Franklin, this is the closest office for about 27 surrounding communities, including Middletown, Hunter, Turtlecreek, Franklin (Township), Monroe. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Franklin?: The next-closest field office is in Hamilton, about 12 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Franklin office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.