Lancaster Social Security Office

Directions to the Lancaster office

• The office is located on the corner of Venture Place and Schorrway drive Nw.
• White Castle Restaurant is across the Street on Schorrway and fifth third Bank is across the Street on Venture Place.
• Other Nearby Businesses Include Lowe's Home Improvement Center, Bob Evan's Restaurant and the River Valley Mall.

Lancaster office location

Services at the Lancaster Social Security office

Staff at the Lancaster office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Lancaster office

Many nearby towns have no Social Security office of their own, so the Lancaster office is their closest option. It's the nearest field office for 45 surrounding communities, the largest is Bloom (10,506 residents):

…and 33 more nearby communities closest to this office.

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Other Social Security offices near Lancaster

More Social Security help

Frequently asked questions about the Lancaster office

What are the hours of the Lancaster Social Security office?

The Lancaster office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Lancaster office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 841-5712 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Lancaster Social Security office?

You can reach the office at (877) 841-5712 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Lancaster Social Security office serve?

Besides Lancaster, this is the closest office for about 45 surrounding communities, including Greenfield, Hocking, Pleasant, Carroll, Hamburg. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Lancaster?

The next-closest field office is in Columbus, about 21 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Lancaster office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.