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Philadelphia Social Security Office

4240 Market Street, Philadelphia, PA 19104

Verified against the SSA directory on May 23, 2026

The Philadelphia Social Security office is one of 56 field offices in Pennsylvania, serving Philadelphia County and the surrounding area. It is the closest office for residents of Philadelphia and 2 nearby communities, roughly 10,000 people. Philadelphia has more than one office, the next-closest is on 1500 John F Kennedy Blvd, about 2.2 miles away (see all nearby offices below).

offices in Philadelphia
7
nearby towns served
2
people in service area
10K
to next-nearest office
2.2 mi
offices in Pennsylvania
56
county
Philadelphia County

Address

4240 Market Street
Philadelphia, PA 19104

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 515-0393

Philadelphia office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (877) 445-9977 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Philadelphia office

  • Note: Philadelphia Residents Applying for A new or Replacement Social Security Card must Contact the Philadelphia Social Security Card Center (00x); 2 Penn Center, 20th Fl to suite 2000b, 1500 Jfk Boulevard, Phila Pa 19102; Mon to Fri, 9am to 3:30pm.
  • Onsite Meter parking is available near the building.

Philadelphia office location

Services at the Philadelphia Social Security office

Staff at the Philadelphia office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Philadelphia office

Many nearby towns have no Social Security office of their own, so the Philadelphia office is their closest option. It's the nearest field office for 2 surrounding communities, the largest is Bala Cynwyd (7,814 residents):

Town Distance Population
Bala Cynwyd, PA 3.7 mi 7,814
Colwyn, PA 4 mi 2,450

Browse all Pennsylvania offices →

Other Social Security offices near Philadelphia

More Social Security help

Frequently asked questions about the Philadelphia office

What are the hours of the Philadelphia Social Security office?
The Philadelphia office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Philadelphia office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 445-9977 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Philadelphia Social Security office?
You can reach the office at (877) 445-9977 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Philadelphia Social Security office serve?
Besides Philadelphia, this is the closest office for about 2 surrounding communities, including Bala Cynwyd, Colwyn. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Philadelphia?
Yes, Philadelphia has more than one Social Security office. The next-closest is on 1500 John F Kennedy Blvd, about 2.2 miles away. Every nearby office is listed on this page with its distance and a link.
Can I replace my Social Security card without visiting the Philadelphia office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.