Sumter Social Security Office

Directions to the Sumter office

• We can handle Many of your needs online at www.ssa.gov/onlineservices Orby calling 1-800-772-1213 to use our Automated services.
• Location: Eastern Edge of Sumter Mall next to Badcock Furniture.

Sumter office location

Services at the Sumter Social Security office

Staff at the Sumter office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Sumter office

Many nearby towns have no Social Security office of their own, so the Sumter office is their closest option. It's the nearest field office for 37 surrounding communities, the largest is Cherryvale (3,298 residents):

…and 25 more nearby communities closest to this office.

Browse all South Carolina offices →

Other Social Security offices near Sumter

More Social Security help

Frequently asked questions about the Sumter office

What are the hours of the Sumter Social Security office?

The Sumter office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Sumter office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 445-0840 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Sumter Social Security office?

You can reach the office at (877) 445-0840 (TTY 1-803-775-0354), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Sumter Social Security office serve?

Besides Sumter, this is the closest office for about 37 surrounding communities, including Mulberry, South Sumter, East Sumter, Cherryvale, Cane Savannah. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Sumter?

The next-closest field office is in Florence, about 36 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Sumter office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.