Cleveland Social Security Office

Directions to the Cleveland office

Keep straight onto US-11 N / S Lee Highway / Keith Street 1.3 miles, turn left onto US-64 W / W Inman Steet 0.1 miles, keep straight on W Inman Street 280 feet, turn right beside Menchies, office is on the left behind the Village Green Center.

Cleveland office location

Services at the Cleveland Social Security office

Staff at the Cleveland office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Cleveland office

Many nearby towns have no Social Security office of their own, so the Cleveland office is their closest option. It's the nearest field office for 19 surrounding communities, the largest is South Cleveland (7,792 residents):

…and 7 more nearby communities closest to this office.

Browse all Tennessee offices →

Other Social Security offices near Cleveland

More Social Security help

Frequently asked questions about the Cleveland office

What are the hours of the Cleveland Social Security office?

The Cleveland office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Cleveland office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 207-4867 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Cleveland Social Security office?

You can reach the office at (855) 207-4867 (TTY 1-423-479-5501), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Cleveland Social Security office serve?

Besides Cleveland, this is the closest office for about 19 surrounding communities, including East Cleveland, South Cleveland, Wildwood Lake, Hopewell, McDonald. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Cleveland?

The next-closest field office is in Chattanooga, about 20 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Cleveland office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.