Knoxville Social Security Office

Directions to the Knoxville office

• We can handle Many of your needs online or by Phone.
• Please Note that All Claims Filed online will be Reviewed and Processed by Claims Representatives.
• Directions to the office are as follow: take Inter- State 40 to exit 379 (Walker Springs).
• If Headed west, go back across the freeway.
• If Headed east, take A right at the second light.
• Go Directly across Kingston Pike at the Traffic light.
• The office is Directly Ahead next to Jim Cogdill Dodge.

Knoxville office location

Services at the Knoxville Social Security office

Staff at the Knoxville office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Knoxville office

Many nearby towns have no Social Security office of their own, so the Knoxville office is their closest option. It's the nearest field office for 26 surrounding communities, the largest is Maryville (32,263 residents):

…and 14 more nearby communities closest to this office.

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Other Social Security offices near Knoxville

More Social Security help

Frequently asked questions about the Knoxville office

What are the hours of the Knoxville Social Security office?

The Knoxville office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Knoxville office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 331-9091 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Knoxville Social Security office?

You can reach the office at (866) 331-9091 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Knoxville Social Security office serve?

Besides Knoxville, this is the closest office for about 26 surrounding communities, including Karns, Louisville, Farragut, Powell, Rockford. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Knoxville?

The next-closest field office is in Oak Ridge, about 12 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Knoxville office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.