What are the hours of the Austin Social Security office?

The Austin office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Austin office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 221-3523 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Austin Social Security office?

You can reach the office at (855) 221-3523 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Austin Social Security office serve?

Besides Austin, this is the closest office for about 34 surrounding communities, including Sunset Valley, Barton Creek, Lost Creek, Rollingwood, West Lake Hills. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Austin?

Yes, Austin has more than one Social Security office. The next-closest is on 1029 Camino La Costa, about 10 miles away. Every nearby office is listed on this page with its distance and a link.

Can I replace my Social Security card without visiting the Austin office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Austin, TX Social Security office at 5508 Us-290 W, 78735

5508 Us-290 W, Bldg B, Austin, TX 78735

Verified against the SSA directory on July 2, 2026

The Austin Social Security office is one of 65 field offices in Texas, serving Bastrop County / Hays County / Travis County / Williamson County and the surrounding area. It is the closest office for residents of Austin and 34 nearby communities, roughly 130,000 people. Austin has more than one office, the next-closest is on 1029 Camino La Costa, about 10 miles away (see all nearby offices below).

offices in Austin: 2
nearby towns served: 34
people in service area: 130K
to next-nearest office: 10 mi
offices in Texas: 65
county: Bastrop County / Hays County / Travis County / Williamson County

Address

5508 Us-290 W
Bldg B
Austin, TX 78735

Get directions

Phone

Local:: (855) 221-3523
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Austin office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (855) 221-3523 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Austin office

Highway 290 west.
Exit Monterrey Oaks.
Past signal light, turn right at 5508, building B in rear.
Call Capital Metro for Mass Transit/bus information.

Austin office location

Open this location on OpenStreetMap →

30.23782, -97.84160 View on OpenStreetMap →

Services at the Austin Social Security office

Staff at the Austin office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Austin office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

Nearby town	Closest office	Distance
Sunset Valley, TX	Austin office	2.4 mi
Barton Creek, TX	Austin office	3.7 mi
Lost Creek, TX	Austin office	4 mi
Rollingwood, TX	Austin office	4 mi
West Lake Hills, TX	Austin office	4.8 mi
Shady Hollow, TX	Austin office	5.2 mi
San Leanna, TX	Austin office	6.5 mi
Manchaca, TX	Austin office	6.7 mi
Bear Creek, TX	Austin office	7 mi
Bee Cave, TX	Austin office	7.9 mi
Hays, TX	Austin office	8.2 mi
Belterra, TX	Austin office	8.9 mi

Show all 33 nearby towns closest to this office

Nearby town	Closest office	Distance
Steiner Ranch, TX	Austin office	10 mi
Buda, TX	Austin office	10.5 mi
The Hills, TX	Austin office	11.5 mi
Lakeway, TX	Austin office	12.7 mi
Creedmoor, TX	Austin office	12.9 mi
Hudson Bend, TX	Austin office	13.2 mi
Point Venture, TX	Austin office	13.4 mi
Driftwood, TX	Austin office	13.8 mi
Volente, TX	Austin office	14 mi
Dripping Springs, TX	Austin office	15 mi
Mustang Ridge, TX	Austin office	15.4 mi
Briarcliff, TX	Austin office	16.8 mi
Round Mountain, TX	Austin office	32.9 mi
Johnson City, TX	Austin office	34.1 mi
Marble Falls, TX	Austin office	34.8 mi
Meadowlakes, TX	Austin office	35.2 mi
Cottonwood Shores, TX	Austin office	36.2 mi
Horseshoe Bay, TX	Austin office	38.3 mi
Granite Shoals, TX	Austin office	40.4 mi
Highland Haven, TX	Austin office	41.8 mi
Sunrise Beach Village, TX	Austin office	42.1 mi

Browse all Texas offices →

Other Social Security offices near Austin

More Social Security help

All Texas offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Austin office

What are the hours of the Austin Social Security office?: The Austin office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Austin office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 221-3523 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Austin Social Security office?: You can reach the office at (855) 221-3523 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Austin Social Security office serve?: Besides Austin, this is the closest office for about 34 surrounding communities, including Sunset Valley, Barton Creek, Lost Creek, Rollingwood, West Lake Hills. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Austin?: Yes, Austin has more than one Social Security office. The next-closest is on 1029 Camino La Costa, about 10 miles away. Every nearby office is listed on this page with its distance and a link.
Can I replace my Social Security card without visiting the Austin office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.