Austin Social Security Office

Directions to the Austin office

• Highway 290 west.
• Exit Monterrey Oaks.
• Past signal light, turn right at 5508, building B in rear.
• Call Capital Metro for Mass Transit/bus information.

Austin office location

Services at the Austin Social Security office

Staff at the Austin office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Austin office

Many nearby towns have no Social Security office of their own, so the Austin office is their closest option. It's the nearest field office for 34 surrounding communities, the largest is Bee Cave (9,028 residents):

…and 22 more nearby communities closest to this office.

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Other Social Security offices near Austin

More Social Security help

Frequently asked questions about the Austin office

What are the hours of the Austin Social Security office?

The Austin office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Austin office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 221-3523 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Austin Social Security office?

You can reach the office at (855) 221-3523 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Austin Social Security office serve?

Besides Austin, this is the closest office for about 34 surrounding communities, including Sunset Valley, Barton Creek, Lost Creek, Rollingwood, West Lake Hills. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Austin?

Yes, Austin has more than one Social Security office. The next-closest is on 1029 Camino La Costa, about 10 miles away. Every nearby office is listed on this page with its distance and a link.

Can I replace my Social Security card without visiting the Austin office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.