San Antonio Social Security Office
411 Richland Hills Dr, San Antonio, TX 78245
Verified against the SSA directory on June 2, 2026
The San Antonio Social Security office is one of 65 field offices in Texas, serving Bexar County / Comal County / Medina County and the surrounding area. It is the closest office for residents of San Antonio and 24 nearby communities, roughly 72,000 people. San Antonio has more than one office, the next-closest is on 727 E Cesar Chavez, about 10.0 miles away (see all nearby offices below).
- offices in San Antonio
- 4
- nearby towns served
- 24
- people in service area
- 72K
- to next-nearest office
- 10.0 mi
- offices in Texas
- 65
- county
- Bexar County / Comal County / Medina County
Phone
- Local:
- (877) 697-4799
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
San Antonio office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (877) 697-4799 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the San Antonio office
- Richland Hills Runs Parallel to Sh-151.
- Take Highway 410 W and exit on Military drive.
- Go past Walmart and turn right onto Richland Hills Dr.
- Continue on Richland Hills and office is to the left.
- In Addition, there is A Shopping Center at Sh-151 and Loop 410.
- We are behind that Center on the Road behind Lowe's.
San Antonio office location
Services at the San Antonio Social Security office
Staff at the San Antonio office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the San Antonio office
Many nearby towns have no Social Security office of their own, so the San Antonio office is their closest option. It's the nearest field office for 24 surrounding communities, the largest is Leon Valley (11,463 residents):
| Town | Distance | Population |
|---|---|---|
| Leon Valley, TX | 4.1 mi | 11,463 |
| Helotes, TX | 9.7 mi | 9,178 |
| Lackland AFB, TX | 4.2 mi | 5,679 |
| Lakehills, TX | 21.8 mi | 5,116 |
| Castroville, TX | 15.1 mi | 3,005 |
| Lytle, TX | 16.8 mi | 2,965 |
| Somerset, TX | 14.9 mi | 1,765 |
| Natalia, TX | 21.7 mi | 1,271 |
| Von Ormy, TX | 10.6 mi | 1,177 |
| LaCoste, TX | 13.3 mi | 1,107 |
| Grey Forest, TX | 12.1 mi | 489 |
| Macdona, TX | 8.5 mi | 258 |
…and 12 more nearby communities closest to this office.
Other Social Security offices near San Antonio
More Social Security help
Frequently asked questions about the San Antonio office
- The San Antonio office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the San Antonio office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 697-4799 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (877) 697-4799 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides San Antonio, this is the closest office for about 24 surrounding communities, including Leon Valley, Lackland AFB, Macdona, Helotes, Von Ormy. There's a full list of nearby towns and distances on this page.
- Yes, San Antonio has more than one Social Security office. The next-closest is on 727 E Cesar Chavez, about 10.0 miles away. Every nearby office is listed on this page with its distance and a link.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.