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San Antonio Social Security Office

411 Richland Hills Dr, San Antonio, TX 78245

Verified against the SSA directory on June 2, 2026

The San Antonio Social Security office is one of 65 field offices in Texas, serving Bexar County / Comal County / Medina County and the surrounding area. It is the closest office for residents of San Antonio and 24 nearby communities, roughly 72,000 people. San Antonio has more than one office, the next-closest is on 727 E Cesar Chavez, about 10.0 miles away (see all nearby offices below).

offices in San Antonio
4
nearby towns served
24
people in service area
72K
to next-nearest office
10.0 mi
offices in Texas
65
county
Bexar County / Comal County / Medina County

Address

411 Richland Hills Dr
San Antonio, TX 78245

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 950-2417

San Antonio office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (877) 697-4799 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the San Antonio office

  • Richland Hills Runs Parallel to Sh-151.
  • Take Highway 410 W and exit on Military drive.
  • Go past Walmart and turn right onto Richland Hills Dr.
  • Continue on Richland Hills and office is to the left.
  • In Addition, there is A Shopping Center at Sh-151 and Loop 410.
  • We are behind that Center on the Road behind Lowe's.

San Antonio office location

Services at the San Antonio Social Security office

Staff at the San Antonio office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the San Antonio office

Many nearby towns have no Social Security office of their own, so the San Antonio office is their closest option. It's the nearest field office for 24 surrounding communities, the largest is Leon Valley (11,463 residents):

Town Distance Population
Leon Valley, TX 4.1 mi 11,463
Helotes, TX 9.7 mi 9,178
Lackland AFB, TX 4.2 mi 5,679
Lakehills, TX 21.8 mi 5,116
Castroville, TX 15.1 mi 3,005
Lytle, TX 16.8 mi 2,965
Somerset, TX 14.9 mi 1,765
Natalia, TX 21.7 mi 1,271
Von Ormy, TX 10.6 mi 1,177
LaCoste, TX 13.3 mi 1,107
Grey Forest, TX 12.1 mi 489
Macdona, TX 8.5 mi 258

…and 12 more nearby communities closest to this office.

Browse all Texas offices →

Other Social Security offices near San Antonio

More Social Security help

Frequently asked questions about the San Antonio office

What are the hours of the San Antonio Social Security office?
The San Antonio office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the San Antonio office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 697-4799 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the San Antonio Social Security office?
You can reach the office at (877) 697-4799 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the San Antonio Social Security office serve?
Besides San Antonio, this is the closest office for about 24 surrounding communities, including Leon Valley, Lackland AFB, Macdona, Helotes, Von Ormy. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near San Antonio?
Yes, San Antonio has more than one Social Security office. The next-closest is on 727 E Cesar Chavez, about 10.0 miles away. Every nearby office is listed on this page with its distance and a link.
Can I replace my Social Security card without visiting the San Antonio office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.