What are the hours of the Sandston Social Security office?

The Sandston office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Sandston office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 218-2307 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Sandston Social Security office?

You can reach the office at (866) 218-2307 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Sandston Social Security office serve?

Besides Sandston, this is the closest office for about 9 surrounding communities, including Highland Springs, Montrose, Charles City, New Kent, Central Garage. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Sandston?

The next-closest field office is in Richmond, about 8.8 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Sandston office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Sandston Social Security Office

245 E. Williamsburg Rd, Sandston, VA 23150

Verified against the SSA directory on May 23, 2026

The Sandston Social Security office is one of 30 field offices in Virginia, serving Henrico County and the surrounding area. It is the closest office for residents of Sandston and 9 nearby communities, roughly 31,000 people. The nearest other Social Security office is in Richmond, about 8.8 miles away.

nearby towns served: 9
people in service area: 31K
to next-nearest office: 8.8 mi
offices in Virginia: 30
county: Henrico County

Address

245 E. Williamsburg Rd
Sandston, VA 23150

Get directions

Phone

Local:: (866) 218-2307
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Sandston office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 218-2307 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Sandston office

Richmond east office is located at: 245 E.
Williamsburg Road, Sandston, Va 23150.
Between Rodes Avenue and Medlock Road.
Located on the right side of the Street between the Sandston Library and Roma Restaurant.

Sandston office location

Open this location on OpenStreetMap →

37.52110, -77.30765 View on OpenStreetMap →

Services at the Sandston Social Security office

Staff at the Sandston office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Sandston office

Many nearby towns have no Social Security office of their own, so the Sandston office is their closest option. It's the nearest field office for 9 surrounding communities, the largest is Highland Springs (15,000 residents):

Town	Distance	Population
Highland Springs, VA	2 mi	15,000
Montrose, VA	3.9 mi	7,639
West Point, VA	28 mi	3,419
Tappahannock, VA	37.2 mi	2,241
Central Garage, VA	18.2 mi	1,211
New Kent, VA	18 mi	799
King William, VA	19.8 mi	314
King and Queen Court House, VA	25.7 mi	90
Charles City, VA	17.8 mi	26

Browse all Virginia offices →

Other Social Security offices near Sandston

More Social Security help

All Virginia offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Sandston office

What are the hours of the Sandston Social Security office?: The Sandston office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Sandston office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 218-2307 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Sandston Social Security office?: You can reach the office at (866) 218-2307 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Sandston Social Security office serve?: Besides Sandston, this is the closest office for about 9 surrounding communities, including Highland Springs, Montrose, Charles City, New Kent, Central Garage. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Sandston?: The next-closest field office is in Richmond, about 8.8 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Sandston office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.