What are the hours of the Green Bay Social Security office?

The Green Bay office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Green Bay office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 862-4811 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Green Bay Social Security office?

You can reach the office at (888) 862-4811 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Green Bay Social Security office serve?

Besides Green Bay, this is the closest office for about 75 surrounding communities, including Howard, Ashwaubenon, Allouez, Hobart, De Pere. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Green Bay?

The next-closest field office is in Appleton, about 24 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Green Bay office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Green Bay Social Security Office

1561 Dousman St., Green Bay, WI 54303

Verified against the SSA directory on May 23, 2026

The Green Bay Social Security office is one of 26 field offices in Wisconsin, serving Brown County and the surrounding area. It is the closest office for residents of Green Bay and 75 nearby communities, roughly 243,000 people. The nearest other Social Security office is in Appleton, about 24 miles away.

nearby towns served: 75
people in service area: 243K
to next-nearest office: 24 mi
offices in Wisconsin: 26
county: Brown County

Address

1561 Dousman St.
Green Bay, WI 54303

Get directions

Phone

Local:: (888) 862-4811
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Green Bay office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (888) 862-4811 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Green Bay office

The office is located on the north west side of the City of Green Bay at the corner of Dousman Street and Military Avenue.

Green Bay office location

Open this location on OpenStreetMap →

44.53194, -88.05796 View on OpenStreetMap →

Services at the Green Bay Social Security office

Staff at the Green Bay office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Green Bay office

Many nearby towns have no Social Security office of their own, so the Green Bay office is their closest option. It's the nearest field office for 75 surrounding communities, the largest is De Pere (25,335 residents):

Town	Distance	Population
De Pere, WI	5.7 mi	25,335
Howard, WI	2.6 mi	20,229
Ashwaubenon, WI	3.5 mi	16,913
Bellevue, WI	9.1 mi	16,122
Allouez, WI	4.3 mi	14,004
Suamico, WI	7 mi	13,078
Hobart, WI	5.1 mi	10,351
Ledgeview, WI	8.4 mi	9,120
Lawrence, WI	10.1 mi	6,468
Oneida, WI	9.6 mi	4,558
Scott, WI	8.9 mi	3,651
Pittsfield, WI	9.4 mi	2,804

…and 63 more nearby communities closest to this office.

Browse all Wisconsin offices →

Other Social Security offices near Green Bay

More Social Security help

All Wisconsin offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Green Bay office

What are the hours of the Green Bay Social Security office?: The Green Bay office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Green Bay office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 862-4811 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Green Bay Social Security office?: You can reach the office at (888) 862-4811 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Green Bay Social Security office serve?: Besides Green Bay, this is the closest office for about 75 surrounding communities, including Howard, Ashwaubenon, Allouez, Hobart, De Pere. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Green Bay?: The next-closest field office is in Appleton, about 24 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Green Bay office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.