Fairbanks Social Security Office
101 12th Avenue, Rm 138, Fairbanks, AK 99701
Verified against the SSA directory on June 2, 2026
The Fairbanks Social Security office is one of 3 field offices in Alaska, serving Fairbanks North Star Borough County and the surrounding area. It is the closest office for residents of Fairbanks and 103 nearby communities, roughly 98,000 people. The nearest other Social Security office is in Anchorage, about 259 miles away.
- nearby towns served
- 103
- people in service area
- 98K
- to next-nearest office
- 259 mi
- offices in Alaska
- 3
- county
- Fairbanks North Star Borough County
Phone
- Local:
- (800) 478-0391
- National:
- 1-800-772-1213
- TTY:
- 1-907-456-0305
Fairbanks office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (800) 478-0391 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Fairbanks office
Located on the first floor of the Federal Courthouse building.
Fairbanks office location
Services at the Fairbanks Social Security office
Staff at the Fairbanks office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Fairbanks office
Many nearby towns have no Social Security office of their own, so the Fairbanks office is their closest option. It's the nearest field office for 103 surrounding communities, the largest is Badger (19,434 residents):
| Town | Distance | Population |
|---|---|---|
| Badger, AK | 5.8 mi | 19,434 |
| College, AK | 3.1 mi | 12,734 |
| Steele Creek, AK | 10 mi | 7,365 |
| Chena Ridge, AK | 10 mi | 5,863 |
| Farmers Loop, AK | 4.8 mi | 5,089 |
| Goldstream, AK | 11.8 mi | 3,315 |
| North Pole, AK | 12.2 mi | 2,285 |
| Ester, AK | 9 mi | 2,174 |
| Two Rivers, AK | 19.8 mi | 709 |
| Moose Creek, AK | 18.8 mi | 574 |
| South Van Horn, AK | 3.1 mi | 396 |
| Fox, AK | 8.7 mi | 187 |
…and 91 more nearby communities closest to this office.
Other Social Security offices near Fairbanks
More Social Security help
Frequently asked questions about the Fairbanks office
- The Fairbanks office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Fairbanks office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (800) 478-0391 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (800) 478-0391 (TTY 1-907-456-0305), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Fairbanks, this is the closest office for about 103 surrounding communities, including College, South Van Horn, Farmers Loop, Badger, Fox. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Anchorage, about 259 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.