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Norwich, CT Social Security office at 55 Main St, 06360

55 Main St, Ste 380, Norwich, CT 06360

Verified against the SSA directory on June 2, 2026

The Norwich Social Security office is one of 15 field offices in Connecticut, serving New London County and the surrounding area. It is the closest office for residents of Norwich and 22 nearby communities, roughly 153,000 people. The nearest other Social Security office is in New London, about 12 miles away.

nearby towns served
22
people in service area
153K
to next-nearest office
12 mi
offices in Connecticut
15
county
New London County

Address

55 Main St
Ste 380
Norwich, CT 06360

Get directions

Phone

National:
1-800-772-1213
TTY:
1-888-482-3170
Fax: (833) 950-3262

Norwich office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (888) 482-3170 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Norwich office

Our office is located in the Mercantile Exchange building.

Norwich office location

41.52427, -72.07897 View on OpenStreetMap →

Services at the Norwich Social Security office

Staff at the Norwich office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Norwich office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

Nearby town Closest office Distance
Norwich (Town), CT Norwich office 1.7 mi
Preston, CT Norwich office 3.8 mi
Bozrah, CT Norwich office 5.2 mi
Montville, CT Norwich office 5.8 mi
Oxoboxo River, CT Norwich office 6 mi
Baltic, CT Norwich office 6.4 mi
Lisbon, CT Norwich office 6.4 mi
Mashantucket, CT Norwich office 6.8 mi
Ledyard, CT Norwich office 7.1 mi
Franklin, CT Norwich office 7.5 mi
Jewett City, CT Norwich office 7.6 mi
Sprague, CT Norwich office 7.7 mi
Show all 22 nearby towns closest to this office
Nearby town Closest office Distance
Griswold, CT Norwich office 9.2 mi
Salem, CT Norwich office 9.6 mi
North Stonington, CT Norwich office 11.3 mi
Plainfield Village, CT Norwich office 13.1 mi
Voluntown, CT Norwich office 13.4 mi
Plainfield, CT Norwich office 14.9 mi
Hopkinton CDP, RI Norwich office 16.2 mi
Moosup, CT Norwich office 16.6 mi
Ashaway, RI Norwich office 16.7 mi
Hopkinton, RI Norwich office 16.9 mi

Browse all Connecticut offices →

Other Social Security offices near Norwich

More Social Security help

All Connecticut offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Norwich office

What are the hours of the Norwich Social Security office?
The Norwich office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Norwich office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 482-3170 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Norwich Social Security office?
You can reach the office at (888) 482-3170 (TTY 1-888-482-3170), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Norwich Social Security office serve?
Besides Norwich, this is the closest office for about 22 surrounding communities, including Norwich (Town), Preston, Bozrah, Montville, Oxoboxo River. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Norwich?
The next-closest field office is in New London, about 12 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Norwich office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.