Idaho Falls Social Security Office

Directions to the Idaho Falls office

• The office is located three blocks south of 17th on Channing Way.
• The entrance is on the Southside of the Channing Square Mall.
• If Rescheduling an Appointment to use Earliest available Appt time.

Idaho Falls office location

Services at the Idaho Falls Social Security office

Staff at the Idaho Falls office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Idaho Falls office

Many nearby towns have no Social Security office of their own, so the Idaho Falls office is their closest option. It's the nearest field office for 71 surrounding communities, the largest is Ammon (18,673 residents):

…and 59 more nearby communities closest to this office.

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Other Social Security offices near Idaho Falls

More Social Security help

Frequently asked questions about the Idaho Falls office

What are the hours of the Idaho Falls Social Security office?

The Idaho Falls office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Idaho Falls office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 253-0489 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Idaho Falls Social Security office?

You can reach the office at (866) 253-0489 (TTY 1-208-522-7516), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Idaho Falls Social Security office serve?

Besides Idaho Falls, this is the closest office for about 71 surrounding communities, including Ammon, Lincoln, Iona, Ucon, Shelley. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Idaho Falls?

The next-closest field office is in Pocatello, about 46 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Idaho Falls office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.