Chicago Social Security Office
2416 S Pulaski Road, Chicago, IL 60623
Verified against the SSA directory on May 23, 2026
The Chicago Social Security office is one of 47 field offices in Illinois, serving Cook County / DuPage County and the surrounding area. It is the closest office for residents of Chicago and 2 nearby communities, roughly 166,000 people. Chicago has more than one office, the next-closest is on 5253 S Ashland Ave, about 4.1 miles away (see all nearby offices below).
- offices in Chicago
- 10
- nearby towns served
- 2
- people in service area
- 166K
- to next-nearest office
- 4.1 mi
- offices in Illinois
- 47
- county
- Cook County / DuPage County
Phone
- Local:
- (877) 531-4698
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
Chicago office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (877) 531-4698 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Chicago office
- Office (4000 W and 2400 south) is located between Cermak and 26th St.
- (Little Village) office is located about 8 miles from Downtown in the Southwest Community of Lawndale.
Chicago office location
Services at the Chicago Social Security office
Staff at the Chicago office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Chicago office
Many nearby towns have no Social Security office of their own, so the Chicago office is their closest option. It's the nearest field office for 2 surrounding communities, the largest is Cicero (83,161 residents):
| Town | Distance | Population |
|---|---|---|
| Cicero, IL | 1.5 mi | 83,161 |
| Cicero (Township), IL | 1.8 mi | 83,161 |
Other Social Security offices near Chicago
More Social Security help
Frequently asked questions about the Chicago office
- The Chicago office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Chicago office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 531-4698 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (877) 531-4698 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Chicago, this is the closest office for about 2 surrounding communities, including Cicero, Cicero (Township). There's a full list of nearby towns and distances on this page.
- Yes, Chicago has more than one Social Security office. The next-closest is on 5253 S Ashland Ave, about 4.1 miles away. Every nearby office is listed on this page with its distance and a link.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.