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Chicago Social Security Office

5253 S Ashland Ave, Chicago, IL 60609

Verified against the SSA directory on May 23, 2026

The Chicago Social Security office is one of 47 field offices in Illinois, serving Cook County / DuPage County and the surrounding area. Chicago has more than one office, the next-closest is on 6338 S Cottage Grove Ave, about 3.7 miles away (see all nearby offices below).

offices in Chicago
10
to next-nearest office
3.7 mi
offices in Illinois
47
county
Cook County / DuPage County

Address

5253 S Ashland Ave
Chicago, IL 60609

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 902-2646

Chicago office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (877) 897-0608 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Chicago office

  • The office drive Way is located 3 doors north of the intersection of Ashland and 47th St on the east side of Ashland Avenue.
  • If driving, come up the drive Way to our Public parking Lot.
  • If not driving, Walk up the drive Way to the Public entrance.
  • You may also Access our Public parking Lot and office entrance through Mcdowell Street, Walk or drive U P Alleyway just north of 47th Street on Mcdowell.

Chicago office location

Services at the Chicago Social Security office

Staff at the Chicago office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Other Social Security offices near Chicago

More Social Security help

Frequently asked questions about the Chicago office

What are the hours of the Chicago Social Security office?
The Chicago office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Chicago office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 897-0608 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Chicago Social Security office?
You can reach the office at (877) 897-0608 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Is there another Social Security office near Chicago?
Yes, Chicago has more than one Social Security office. The next-closest is on 6338 S Cottage Grove Ave, about 3.7 miles away. Every nearby office is listed on this page with its distance and a link.
Can I replace my Social Security card without visiting the Chicago office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.