Chicago Social Security Office
9715 S Cottage Grove, Chicago, IL 60628
Verified against the SSA directory on May 23, 2026
The Chicago Social Security office is one of 47 field offices in Illinois, serving Cook County / DuPage County and the surrounding area. It is the closest office for residents of Chicago and 1 nearby community, roughly 10,000 people. Chicago has more than one office, the next-closest is on 9443 S Western Ave, about 4.1 miles away (see all nearby offices below).
- offices in Chicago
- 10
- nearby town served
- 1
- people in service area
- 10K
- to next-nearest office
- 4.1 mi
- offices in Illinois
- 47
- county
- Cook County / DuPage County
Phone
- Local:
- (888) 397-3107
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
Chicago office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (888) 397-3107 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Chicago office
- Office Moved from 1111 E 87th Street to new Location; open to the Public on 10/22/2012.
- From 95th Street continue east just past Viaduct Cottage Grove Avenue Resumes southbound.
Chicago office location
Services at the Chicago Social Security office
Staff at the Chicago office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Areas served by the Chicago office
The Chicago office is the closest Social Security office for Riverdale, home to about 10,397 people and the neighborhoods around it. If you live elsewhere in Illinois, find the closest office to you below or browse every location in the state.
Other Social Security offices near Chicago
More Social Security help
Frequently asked questions about the Chicago office
- The Chicago office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Chicago office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 397-3107 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (888) 397-3107 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Chicago, this is the closest office for about 1 surrounding community, including Riverdale. There's a full list of nearby towns and distances on this page.
- Yes, Chicago has more than one Social Security office. The next-closest is on 9443 S Western Ave, about 4.1 miles away. Every nearby office is listed on this page with its distance and a link.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.