What are the hours of the Chicago Social Security office?

The Chicago office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Chicago office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 402-0824 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Chicago Social Security office?

You can reach the office at (877) 402-0824 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Is there another Social Security office near Chicago?

Yes, Chicago has more than one Social Security office. The next-closest is on 5253 S Ashland Ave, about 3.7 miles away. Every nearby office is listed on this page with its distance and a link.

Can I replace my Social Security card without visiting the Chicago office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Chicago Social Security Office

6338 S Cottage Grove Ave, Chicago, IL 60637

Verified against the SSA directory on June 2, 2026

The Chicago Social Security office is one of 47 field offices in Illinois, serving Cook County / DuPage County and the surrounding area. Chicago has more than one office, the next-closest is on 5253 S Ashland Ave, about 3.7 miles away (see all nearby offices below).

offices in Chicago: 10
to next-nearest office: 3.7 mi
offices in Illinois: 47
county: Cook County / DuPage County

Address

6338 S Cottage Grove Ave
Chicago, IL 60637

Get directions

Phone

Local:: (877) 402-0824
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Chicago office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (877) 402-0824 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Chicago office

1/2 block south of 63rd Street.
On Bus routes 4 and 63 (Cottage Grove and 63rd St) and Jackson park "Green Line" Onsite parking is available at the corner of 63rd and Cottage Grove, but it does not Include Spaces for Handicapped Individuals.
Passengers can be Dropped off at the Main entrance of the building.

Chicago office location

Open this location on OpenStreetMap →

41.77884, -87.60631 View on OpenStreetMap →

Services at the Chicago Social Security office

Staff at the Chicago office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Other Social Security offices near Chicago

More Social Security help

All Illinois offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Chicago office

What are the hours of the Chicago Social Security office?: The Chicago office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Chicago office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 402-0824 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Chicago Social Security office?: You can reach the office at (877) 402-0824 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Is there another Social Security office near Chicago?: Yes, Chicago has more than one Social Security office. The next-closest is on 5253 S Ashland Ave, about 3.7 miles away. Every nearby office is listed on this page with its distance and a link.
Can I replace my Social Security card without visiting the Chicago office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.