What are the hours of the Chicago Social Security office?

The Chicago office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Chicago office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 409-8427 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Chicago Social Security office?

You can reach the office at (877) 409-8427, or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Chicago Social Security office serve?

Besides Chicago, this is the closest office for about 11 surrounding communities, including Evergreen Park, Hometown, Merrionette Park, Worth (Township), Calumet Park. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Chicago?

Yes, Chicago has more than one Social Security office. The next-closest is on 9715 S Cottage Grove, about 4.1 miles away. Every nearby office is listed on this page with its distance and a link.

Can I replace my Social Security card without visiting the Chicago office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Chicago, IL Social Security office at 9443 S Western Ave, 60643

9443 S Western Ave, Chicago, IL 60643

Verified against the SSA directory on July 2, 2026

The Chicago Social Security office is one of 47 field offices in Illinois, serving Cook County / DuPage County and the surrounding area. It is the closest office for residents of Chicago and 11 nearby communities, roughly 249,000 people. Chicago has more than one office, the next-closest is on 9715 S Cottage Grove, about 4.1 miles away (see all nearby offices below).

offices in Chicago: 10
nearby towns served: 11
people in service area: 249K
to next-nearest office: 4.1 mi
offices in Illinois: 47
county: Cook County / DuPage County

Address

9443 S Western Ave
Chicago, IL 60643

Get directions

Phone

Local:: (877) 409-8427
National:: 1-800-772-1213

Chicago office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (877) 409-8427 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Chicago office

The office is on South Western Avenue near 95th Street, in Chicago's Beverly neighborhood.
CTA and Pace buses (including the 49 Western and 95th Street routes) stop nearby, and the Metra Rock Island District Beverly Hills stations are within walking distance.

Chicago office location

Open this location on OpenStreetMap →

41.72134, -87.68200 View on OpenStreetMap →

Services at the Chicago Social Security office

Staff at the Chicago office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Chicago office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

Nearby town	Closest office	Distance
Evergreen Park, IL	Chicago office	1 mi
Hometown, IL	Chicago office	2.7 mi
Merrionette Park, IL	Chicago office	2.7 mi
Worth (Township), IL	Chicago office	3.8 mi
Calumet Park, IL	Chicago office	4.2 mi
Blue Island, IL	Chicago office	4.4 mi
Calumet, IL	Chicago office	4.6 mi
Robbins, IL	Chicago office	5.5 mi
Posen, IL	Chicago office	6.2 mi
Dixmoor, IL	Chicago office	6.3 mi
Midlothian, IL	Chicago office	6.9 mi

Browse all Illinois offices →

Other Social Security offices near Chicago

More Social Security help

All Illinois offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Chicago office

What are the hours of the Chicago Social Security office?: The Chicago office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Chicago office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 409-8427 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Chicago Social Security office?: You can reach the office at (877) 409-8427, or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Chicago Social Security office serve?: Besides Chicago, this is the closest office for about 11 surrounding communities, including Evergreen Park, Hometown, Merrionette Park, Worth (Township), Calumet Park. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Chicago?: Yes, Chicago has more than one Social Security office. The next-closest is on 9715 S Cottage Grove, about 4.1 miles away. Every nearby office is listed on this page with its distance and a link.
Can I replace my Social Security card without visiting the Chicago office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.