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Palos Hills Social Security Office

10718 S Roberts Rd, Palos Hills, IL 60465

Verified against the SSA directory on June 2, 2026

The Palos Hills Social Security office is one of 47 field offices in Illinois, serving Cook County and the surrounding area. It is the closest office for residents of Palos Hills and 25 nearby communities, roughly 681,000 people. The nearest other Social Security office is in Chicago, about 7.2 miles away.

nearby towns served
25
people in service area
681K
to next-nearest office
7.2 mi
offices in Illinois
47
county
Cook County

Address

10718 S Roberts Rd
Palos Hills, IL 60465

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 950-3059

Palos Hills office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (877) 405-4568 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Palos Hills office

  • Located on Roberts Road (8000 west) and just north of the Palos Twnshp office.
  • Roberts Road can be Accessed off of 95th or 111th Street.

Palos Hills office location

Services at the Palos Hills Social Security office

Staff at the Palos Hills office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Palos Hills office

Many nearby towns have no Social Security office of their own, so the Palos Hills office is their closest option. It's the nearest field office for 25 surrounding communities, the largest is Oak Lawn (57,013 residents):

Town Distance Population
Oak Lawn, IL 3.3 mi 57,013
Palos, IL 1.7 mi 55,667
Burbank, IL 3.3 mi 28,789
Bridgeview, IL 3.8 mi 16,715
Hickory Hills, IL 2.1 mi 14,182
Chicago Ridge, IL 2 mi 14,130
Justice, IL 3.5 mi 12,326
Palos Heights, IL 2.2 mi 11,819
Worth, IL 1.1 mi 10,708
Crestwood, IL 4.1 mi 10,683
Willow Springs, IL 3.8 mi 5,729
Palos Park, IL 2.1 mi 4,871

…and 13 more nearby communities closest to this office.

Browse all Illinois offices →

Other Social Security offices near Palos Hills

More Social Security help

Frequently asked questions about the Palos Hills office

What are the hours of the Palos Hills Social Security office?
The Palos Hills office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Palos Hills office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 405-4568 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Palos Hills Social Security office?
You can reach the office at (877) 405-4568 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Palos Hills Social Security office serve?
Besides Palos Hills, this is the closest office for about 25 surrounding communities, including Worth, Palos, Chicago Ridge, Hickory Hills, Palos Park. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Palos Hills?
The next-closest field office is in Chicago, about 7.2 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Palos Hills office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.