How many Social Security offices are in Normal?

Normal, Illinois has 1 Social Security field office, listed below with its address, hours, and phone number.

Do I need an appointment at the Normal office?

Since 2025 the SSA asks most visitors to book an appointment before coming in. Call the office directly or the national line at 1-800-772-1213 (TTY 1-800-325-0778) to schedule one and cut your wait.

What should I bring to a Normal Social Security office?

Bring a photo ID and your Social Security number, plus original documents for your request, for example, proof of identity and citizenship or immigration status for a new or replacement card.

What's the nearest Social Security office to Normal?

The closest field office outside Normal is in Pekin, about 34 miles away. More nearby offices are listed on this page.

Can I avoid visiting a Normal office?

Many tasks, replacing a card, checking an application, getting a benefit verification letter, or updating direct deposit, can be done online with a free my Social Security account at ssa.gov, with no visit needed.

Social Security Offices in Normal, Illinois

1 office · McLean County

Normal has one Social Security field office, in McLean County. It serves the city and the surrounding area, the closest office for 99 nearby communities, and is one of Illinois's 47 field offices. Its address, hours, phone number, and directions are below.

office in city: 1
communities served: 99
people in service area: 341K
county: McLean County
to next-nearest city: 34 mi

The Normal office on the map

1 location, Social Security offices in Normal. Click a pin for the address and a link.

The Normal Social Security office

328 Susan Dr, Ste 100 Normal, IL 61761 Mon-Fri 9am-4pm (877) 405-4640 View office →

Visiting a Normal office

Most services now require an appointment. Book by calling the office or 1-800-772-1213 (TTY 1-800-325-0778).
Bring a photo ID and your Social Security number, plus original documents for your request.
Field offices are open weekdays only and closed on federal holidays. Check the exact hours on each office page above.
Skip the trip when you can: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Towns served by the Normal office

Many nearby towns have no Social Security office of their own, so the Normal office is their closest option. It's the nearest field office for 99 surrounding communities, the largest is Bloomington City (78,283 residents):

Town	Distance	Population
Bloomington City, IL	3 mi	78,283
Bloomington, IL	3.2 mi	78,283
Normal (Township), IL	2.5 mi	52,879
Old Town, IL	6.7 mi	3,387
Bloomington (Township), IL	6.6 mi	2,591
Hudson (Township), IL	8 mi	2,469
Towanda (Township), IL	4.6 mi	1,977
Hudson, IL	6.6 mi	1,735
Dry Grove, IL	7.9 mi	1,517
Twin Grove, IL	7.1 mi	1,243
Money Creek, IL	8.8 mi	1,050
Towanda, IL	4.2 mi	426

…and 87 more nearby communities closest to this office.

Browse all Illinois offices →

Other Social Security offices near Normal

More Social Security help

All Illinois officesEvery field office in the state, by city. Find an office near youSort offices by distance from your location. Get an award letterProof of your benefits, online or in person. Avoid Social Security scamsWhen SSA really calls, and the red flags.

Normal Social Security offices: FAQs

How many Social Security offices are in Normal?: Normal, Illinois has 1 Social Security field office, listed below with its address, hours, and phone number.
Do I need an appointment at the Normal office?: Since 2025 the SSA asks most visitors to book an appointment before coming in. Call the office directly or the national line at 1-800-772-1213 (TTY 1-800-325-0778) to schedule one and cut your wait.
What should I bring to a Normal Social Security office?: Bring a photo ID and your Social Security number, plus original documents for your request, for example, proof of identity and citizenship or immigration status for a new or replacement card.
What's the nearest Social Security office to Normal?: The closest field office outside Normal is in Pekin, about 34 miles away. More nearby offices are listed on this page.
Can I avoid visiting a Normal office?: Many tasks, replacing a card, checking an application, getting a benefit verification letter, or updating direct deposit, can be done online with a free my Social Security account at ssa.gov, with no visit needed.