Waukegan Social Security Office

Directions to the Waukegan office

Located in Northwest Waukegan.take Any Main East/west Street Such as Washington or Grand to Lewis (1900 West).the office is about 1/2 mile north of Grand and 3 blocks south of Sunset on the west side of the Street,next to Illinois Dept of Human services.

Waukegan office location

Services at the Waukegan Social Security office

Staff at the Waukegan office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Waukegan office

Many nearby towns have no Social Security office of their own, so the Waukegan office is their closest option. It's the nearest field office for 42 surrounding communities, the largest is Waukegan (Township) (89,679 residents):

…and 30 more nearby communities closest to this office.

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Other Social Security offices near Waukegan

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Frequently asked questions about the Waukegan office

What are the hours of the Waukegan Social Security office?

The Waukegan office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Waukegan office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 320-0960 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Waukegan Social Security office?

You can reach the office at (888) 320-0960 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Waukegan Social Security office serve?

Besides Waukegan, this is the closest office for about 42 surrounding communities, including Waukegan (Township), Beach Park, Gurnee, Park City, Benton. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Waukegan?

The next-closest field office is in Kenosha, about 14 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Waukegan office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.