New Albany Social Security Office

Directions to the New Albany office

• From I-65 take I-265 west.
• From I-64 take I-265 east.
• Once on I-265 take the Charlestown Road exit.
• Proceed south on Charlestown Road to 2nd Traffic light.
• Turn left onto Blackiston Mill Road.
• Go one block and turn left onto Blackiston Boulevard.
• Office located in front of Southern Indiana Rehab Hospital and behind Sam's Restaurant at corner of Blackiston Mill Road and Blackiston Boulevard.

New Albany office location

Services at the New Albany Social Security office

Staff at the New Albany office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the New Albany office

Many nearby towns have no Social Security office of their own, so the New Albany office is their closest option. It's the nearest field office for 26 surrounding communities, the largest is Clarksville (22,071 residents):

…and 14 more nearby communities closest to this office.

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Other Social Security offices near New Albany

More Social Security help

Frequently asked questions about the New Albany office

What are the hours of the New Albany Social Security office?

The New Albany office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the New Albany office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 331-9073 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the New Albany Social Security office?

You can reach the office at (866) 331-9073 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the New Albany Social Security office serve?

Besides New Albany, this is the closest office for about 26 surrounding communities, including Clarksville, Sellersburg, Utica, Galena, Georgetown. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near New Albany?

The next-closest field office is in Louisville, about 6.4 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the New Albany office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.