Louisville Social Security Office

Directions to the Louisville office

• Located on Broadway between 6th and 7th, on 1st floor of Gene Snyder Courthouse building.
• Parking Meters on Street.
• Pay parking Lots on Other side of Broadway.
• Entrance to building on 6th and Broadway front of building only.
• Handicapped Ramps on Both 6th and 7th St Sides of building.
• Passengers may be Dropped off at the building Main entrance.

Louisville office location

Services at the Louisville Social Security office

Staff at the Louisville office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Louisville office

Many nearby towns have no Social Security office of their own, so the Louisville office is their closest option. It's the nearest field office for 32 surrounding communities, the largest is Jeffersonville (50,315 residents):

…and 20 more nearby communities closest to this office.

Browse all Kentucky offices →

Other Social Security offices near Louisville

More Social Security help

Frequently asked questions about the Louisville office

What are the hours of the Louisville Social Security office?

The Louisville office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Louisville office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 716-9671 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Louisville Social Security office?

You can reach the office at (866) 716-9671 (TTY 1-502-582-5238), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Louisville Social Security office serve?

Besides Louisville, this is the closest office for about 32 surrounding communities, including Jeffersonville, Parkway Village, Audubon Park, Shively, Mockingbird Valley. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Louisville?

The next-closest field office is in New Albany, about 6.4 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Louisville office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.