Richmond Social Security Office

Directions to the Richmond office

• The Richmond office is located in Downtown Richmond on the corner of north A and 5th Streets (near the Post office and Library), at 500 north A Street.
• From interstate 70, exit US highway 27 S, turn west on north A Street,then turn north on 5th Street.
• From US highway 40,travel to Downtown Richmond then turn north on 5th Street.

Richmond office location

Services at the Richmond Social Security office

Staff at the Richmond office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Richmond office

Many nearby towns have no Social Security office of their own, so the Richmond office is their closest option. It's the nearest field office for 50 surrounding communities, the largest is Jefferson (3,217 residents):

…and 38 more nearby communities closest to this office.

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Other Social Security offices near Richmond

More Social Security help

Frequently asked questions about the Richmond office

What are the hours of the Richmond Social Security office?

The Richmond office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Richmond office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 446-6190 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Richmond Social Security office?

You can reach the office at (866) 446-6190 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Richmond Social Security office serve?

Besides Richmond, this is the closest office for about 50 surrounding communities, including Spring Grove, Centerville, New Paris, Boston, Jefferson. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Richmond?

The next-closest field office is in Dayton, about 34 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Richmond office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.