Dubuque Social Security Office

Directions to the Dubuque office

• We are located 0.7 miles north of US-20 (Dodge Street) off of Ia-32 N (Nw Arterial), turn east at the stop light on Chavenelle Dr.
• Turn left at Associates drive, going to the north end of the Street to A cul-de-sac.
• Turn left into the office Plaza.
• We are located in the Center of the north building, next to Heacock and Jones Financial and across from Enterprise Rent-a-Car.

Dubuque office location

Services at the Dubuque Social Security office

Staff at the Dubuque office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Dubuque office

Many nearby towns have no Social Security office of their own, so the Dubuque office is their closest option. It's the nearest field office for 78 surrounding communities, the largest is Asbury (5,984 residents):

…and 66 more nearby communities closest to this office.

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Other Social Security offices near Dubuque

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Frequently asked questions about the Dubuque office

What are the hours of the Dubuque Social Security office?

The Dubuque office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Dubuque office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 405-3650 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Dubuque Social Security office?

You can reach the office at (877) 405-3650 (TTY 1-563-584-0867), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Dubuque Social Security office serve?

Besides Dubuque, this is the closest office for about 78 surrounding communities, including Asbury, Sageville, Durango, East Dubuque, Centralia. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Dubuque?

The next-closest field office is in Lancaster, about 23 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Dubuque office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.