Freeport Social Security Office

Directions to the Freeport office

• The Freeport office is located at 4 east Linden Street in Downtown Freeport.
• It is approximately 1 block north of the Library and next door to the Health Department.
• Handicapped and Non-Handicapped parking is available right on Site and the Ssa office is Fully Accessible.

Freeport office location

Services at the Freeport Social Security office

Staff at the Freeport office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Freeport office

Many nearby towns have no Social Security office of their own, so the Freeport office is their closest option. It's the nearest field office for 89 surrounding communities, the largest is Freeport (Township) (23,650 residents):

…and 77 more nearby communities closest to this office.

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Other Social Security offices near Freeport

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Frequently asked questions about the Freeport office

What are the hours of the Freeport Social Security office?

The Freeport office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Freeport office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 628-1591 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Freeport Social Security office?

You can reach the office at (855) 628-1591 (TTY 1-815-232-2791), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Freeport Social Security office serve?

Besides Freeport, this is the closest office for about 89 surrounding communities, including Freeport (Township), Willow Lake, Lancaster, Harlem, Silver Creek. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Freeport?

The next-closest field office is in Rockford, about 28 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Freeport office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.