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Sterling, IL Social Security office at 3610 E Lincolnway, 61081

3610 E Lincolnway, Sterling, IL 61081

Verified against the SSA directory on July 2, 2026

The Sterling Social Security office is one of 47 field offices in Illinois, serving Whiteside County and the surrounding area. It is the closest office for residents of Sterling and 96 nearby communities, roughly 163,000 people. The nearest other Social Security office is in Freeport, about 34 miles away.

nearby towns served
96
people in service area
163K
to next-nearest office
34 mi
offices in Illinois
47
county
Whiteside County

Address

3610 E Lincolnway
Sterling, IL 61081

Get directions

Phone

National:
1-800-772-1213
TTY:
1-815-625-0657
Fax: (833) 950-3443

Sterling office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (866) 789-1093 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Sterling office

  • We are located on highway 2 (which is also Known as Lincolnway), at the 35th Avenue Street light and across the Street from Aldi Foods.
  • We are on T he east Edge of Sterling, Il.

Sterling office location

41.81232, -89.65462 View on OpenStreetMap →

Services at the Sterling Social Security office

Staff at the Sterling office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Sterling office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

Nearby town Closest office Distance
Sterling (Township), IL Sterling office 1.7 mi
Nelson, IL Sterling office 2.9 mi
Rock Falls, IL Sterling office 2.9 mi
Coloma, IL Sterling office 3.4 mi
Nelson (Township), IL Sterling office 4.5 mi
Jordan, IL Sterling office 5.1 mi
Palmyra, IL Sterling office 5.2 mi
Galt, IL Sterling office 5.8 mi
Como, IL Sterling office 6.6 mi
Montmorency, IL Sterling office 7.6 mi
Harmon (Township), IL Sterling office 7.9 mi
Hopkins, IL Sterling office 8 mi
Show all 89 nearby towns closest to this office
Nearby town Closest office Distance
Harmon, IL Sterling office 8.1 mi
Woosung, IL Sterling office 8.8 mi
Dixon, IL Sterling office 9.2 mi
Genesee, IL Sterling office 9.6 mi
Coleta, IL Sterling office 9.8 mi
South Dixon, IL Sterling office 10.5 mi
Dixon Township, IL Sterling office 10.8 mi
Eagle Point, IL Sterling office 11.4 mi
Elkhorn Grove, IL Sterling office 11.8 mi
Marion, IL Sterling office 12 mi
Milledgeville, IL Sterling office 12.1 mi
Polo, IL Sterling office 12.6 mi
Buffalo, IL Sterling office 12.8 mi
Hahnaman, IL Sterling office 12.9 mi
Mount Pleasant, IL Sterling office 13 mi
Grand Detour Township, IL Sterling office 13.6 mi
Nachusa, IL Sterling office 13.7 mi
Wysox, IL Sterling office 13.7 mi
Grand Detour, IL Sterling office 13.8 mi
Clyde, IL Sterling office 13.9 mi
Deer Grove, IL Sterling office 14.2 mi
Lyndon Township, IL Sterling office 14.2 mi
Tampico, IL Sterling office 14.3 mi
Nachusa Township, IL Sterling office 14.5 mi
Tampico Township, IL Sterling office 14.9 mi
Lyndon, IL Sterling office 15.4 mi
Pine Creek, IL Sterling office 15.4 mi
Morrison, IL Sterling office 16 mi
Lost Nation, IL Sterling office 16.3 mi
East Grove, IL Sterling office 16.4 mi
Amboy Township, IL Sterling office 17.5 mi
Prophetstown, IL Sterling office 17.5 mi
Franklin Grove Township, IL Sterling office 17.6 mi
Fairhaven, IL Sterling office 17.7 mi
Taylor, IL Sterling office 17.8 mi
Prophetstown Township, IL Sterling office 17.9 mi
Walnut, IL Sterling office 17.9 mi
Amboy, IL Sterling office 18.1 mi
Rock Creek Lima, IL Sterling office 18.3 mi
Chadwick, IL Sterling office 18.4 mi
Franklin Grove, IL Sterling office 18.4 mi
Walnut Township, IL Sterling office 19 mi
Union Grove, IL Sterling office 19.6 mi
Ustick, IL Sterling office 19.7 mi
Lee Center, IL Sterling office 19.9 mi
Fairfield, IL Sterling office 20.2 mi
Ohio, IL Sterling office 20.2 mi
Oregon Nashua, IL Sterling office 20.4 mi
Fenton, IL Sterling office 21 mi
New Bedford, IL Sterling office 21 mi
Ohio Township, IL Sterling office 21.2 mi
Ashton Township, IL Sterling office 22.4 mi
Bradford, IL Sterling office 22.5 mi
Ashton, IL Sterling office 22.6 mi
Lee Center Township, IL Sterling office 22.7 mi
Yorktown, IL Sterling office 23.2 mi
Hooppole, IL Sterling office 24 mi
York, IL Sterling office 24 mi
Erie, IL Sterling office 24.4 mi
Fulton Township, IL Sterling office 24.5 mi
Manlius, IL Sterling office 24.6 mi
Portland, IL Sterling office 24.7 mi
Manlius Township, IL Sterling office 24.8 mi
Garden Plain, IL Sterling office 25 mi
Thomson, IL Sterling office 25 mi
Gold, IL Sterling office 25.5 mi
Fulton, IL Sterling office 26.3 mi
Mount Carroll Township, IL Sterling office 26.3 mi
Alba, IL Sterling office 27.9 mi
Reynolds, IL Sterling office 28.2 mi
Mineral, IL Sterling office 31.1 mi
Annawan, IL Sterling office 31.2 mi
Mineral Township, IL Sterling office 31.5 mi
Sheffield, IL Sterling office 31.7 mi
Sabula, IA Sterling office 32.1 mi
Andover, IA Sterling office 32.8 mi
Annawan Township, IL Sterling office 33.2 mi

Browse all Illinois offices →

Other Social Security offices near Sterling

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Frequently asked questions about the Sterling office

What are the hours of the Sterling Social Security office?
The Sterling office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Sterling office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 789-1093 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Sterling Social Security office?
You can reach the office at (866) 789-1093 (TTY 1-815-625-0657), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Sterling Social Security office serve?
Besides Sterling, this is the closest office for about 96 surrounding communities, including Sterling (Township), Nelson, Rock Falls, Coloma, Nelson (Township). There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Sterling?
The next-closest field office is in Freeport, about 34 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Sterling office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.