What are the hours of the Rockford Social Security office?

The Rockford office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Rockford office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 628-6570 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Rockford Social Security office?

You can reach the office at (877) 628-6570 (TTY 1-815-987-4215), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Rockford Social Security office serve?

Besides Rockford, this is the closest office for about 64 surrounding communities, including Rockford (Township), New Milford, Machesney Park, Cherry Valley, Loves Park. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Rockford?

The next-closest field office is in Freeport, about 28 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Rockford office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Rockford Social Security Office

502 E Jefferson St, Rockford, IL 61107

Verified against the SSA directory on May 23, 2026

The Rockford Social Security office is one of 47 field offices in Illinois, serving Ogle County / Winnebago County and the surrounding area. It is the closest office for residents of Rockford and 64 nearby communities, roughly 508,000 people. The nearest other Social Security office is in Freeport, about 28 miles away.

nearby towns served: 64
people in service area: 508K
to next-nearest office: 28 mi
offices in Illinois: 47
county: Ogle County / Winnebago County

Address

502 E Jefferson St
Rockford, IL 61107

Get directions

Phone

Local:: (877) 628-6570
National:: 1-800-772-1213
TTY:: 1-815-987-4215

Rockford office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (877) 628-6570 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Rockford office

The office is located at the corner of east Jefferson and north second Streets, two blocks east of the Rock River and two blocks north of State Street (Business 20).

Rockford office location

Open this location on OpenStreetMap →

42.26961, -89.08549 View on OpenStreetMap →

Services at the Rockford Social Security office

Staff at the Rockford office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Rockford office

Many nearby towns have no Social Security office of their own, so the Rockford office is their closest option. It's the nearest field office for 64 surrounding communities, the largest is Rockford (Township) (169,321 residents):

Town	Distance	Population
Rockford (Township), IL	1.6 mi	169,321
Harlem, IL	8.3 mi	38,895
Loves Park, IL	6.5 mi	23,293
Machesney Park, IL	5.9 mi	22,709
Cherry Valley (Township), IL	6.8 mi	19,167
Winnebago (Township), IL	7.4 mi	4,944
Owen, IL	7.9 mi	3,599
Winnebago, IL	8 mi	2,903
Cherry Valley, IL	6.1 mi	2,897
Burritt, IL	8.6 mi	1,086
New Milford, IL	5.8 mi	787
Argyle, IL	9.5 mi	353

…and 52 more nearby communities closest to this office.

Browse all Illinois offices →

Other Social Security offices near Rockford

More Social Security help

All Illinois offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Rockford office

What are the hours of the Rockford Social Security office?: The Rockford office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Rockford office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 628-6570 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Rockford Social Security office?: You can reach the office at (877) 628-6570 (TTY 1-815-987-4215), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Rockford Social Security office serve?: Besides Rockford, this is the closest office for about 64 surrounding communities, including Rockford (Township), New Milford, Machesney Park, Cherry Valley, Loves Park. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Rockford?: The next-closest field office is in Freeport, about 28 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Rockford office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.