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Rockford, IL Social Security office at 502 E Jefferson St, 61107

502 E Jefferson St, Rockford, IL 61107

Verified against the SSA directory on July 2, 2026

The Rockford Social Security office is one of 47 field offices in Illinois, serving Ogle County / Winnebago County and the surrounding area. It is the closest office for residents of Rockford and 64 nearby communities, roughly 508,000 people. The nearest other Social Security office is in Freeport, about 28 miles away.

nearby towns served
64
people in service area
508K
to next-nearest office
28 mi
offices in Illinois
47
county
Ogle County / Winnebago County

Address

502 E Jefferson St
Rockford, IL 61107

Get directions

Phone

National:
1-800-772-1213
TTY:
1-815-987-4215
Fax: (833) 950-2800

Rockford office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (877) 628-6570 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Rockford office

The office is located at the corner of east Jefferson and north second Streets, two blocks east of the Rock River and two blocks north of State Street (Business 20).

Rockford office location

42.26961, -89.08549 View on OpenStreetMap →

Services at the Rockford Social Security office

Staff at the Rockford office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Rockford office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

Nearby town Closest office Distance
Rockford (Township), IL Rockford office 1.6 mi
New Milford, IL Rockford office 5.8 mi
Machesney Park, IL Rockford office 5.9 mi
Cherry Valley, IL Rockford office 6.1 mi
Loves Park, IL Rockford office 6.5 mi
Cherry Valley (Township), IL Rockford office 6.8 mi
Winnebago (Township), IL Rockford office 7.4 mi
Owen, IL Rockford office 7.9 mi
Winnebago, IL Rockford office 8 mi
Burritt, IL Rockford office 8.6 mi
Argyle, IL Rockford office 9.5 mi
Belvidere Township, IL Rockford office 10 mi
Show all 58 nearby towns closest to this office
Nearby town Closest office Distance
Westlake Village, IL Rockford office 10.6 mi
Roscoe, IL Rockford office 10.7 mi
Flora, IL Rockford office 10.9 mi
Byron Township, IL Rockford office 11.6 mi
Davis Junction, IL Rockford office 11.6 mi
Caledonia Township, IL Rockford office 11.7 mi
Caledonia, IL Rockford office 12 mi
Monroe, IL Rockford office 12.2 mi
Stillman Valley, IL Rockford office 12.2 mi
Belvidere, IL Rockford office 12.3 mi
Timberlane, IL Rockford office 12.3 mi
Monroe Center, IL Rockford office 12.6 mi
Rockton, IL Rockford office 12.7 mi
Rockton Township, IL Rockford office 12.7 mi
Candlewick Lake, IL Rockford office 12.8 mi
Byron, IL Rockford office 13.2 mi
Pecatonica Township, IL Rockford office 13.3 mi
Roscoe Township, IL Rockford office 13.3 mi
Holcomb, IL Rockford office 14.2 mi
Franklin, IL Rockford office 15.1 mi
Poplar Grove, IL Rockford office 15.1 mi
Poplar Grove Township, IL Rockford office 15.1 mi
Shirland, IL Rockford office 15.3 mi
Manchester, IL Rockford office 15.7 mi
Bonus, IL Rockford office 17 mi
Durand, IL Rockford office 17.1 mi
Kirkland, IL Rockford office 17.1 mi
Spring, IL Rockford office 17.5 mi
White Rock, IL Rockford office 17.7 mi
Rockvale, IL Rockford office 18.2 mi
Kings, IL Rockford office 18.4 mi
Laona, IL Rockford office 18.9 mi
Kingston Township, IL Rockford office 19.7 mi
South Grove, IL Rockford office 20.2 mi
Leroy, IL Rockford office 20.7 mi
Pine Rock, IL Rockford office 21.2 mi
Oregon, IL Rockford office 21.7 mi
Hillcrest, IL Rockford office 22 mi
Dement, IL Rockford office 23 mi
Flagg, IL Rockford office 23.1 mi
Creston, IL Rockford office 24.2 mi
Rochelle, IL Rockford office 24.2 mi
Malta Township, IL Rockford office 25.5 mi
Malta, IL Rockford office 26.2 mi
Steward, IL Rockford office 29.3 mi
Alto, IL Rockford office 29.8 mi

Browse all Illinois offices →

Other Social Security offices near Rockford

More Social Security help

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Frequently asked questions about the Rockford office

What are the hours of the Rockford Social Security office?
The Rockford office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Rockford office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 628-6570 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Rockford Social Security office?
You can reach the office at (877) 628-6570 (TTY 1-815-987-4215), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Rockford Social Security office serve?
Besides Rockford, this is the closest office for about 64 surrounding communities, including Rockford (Township), New Milford, Machesney Park, Cherry Valley, Loves Park. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Rockford?
The next-closest field office is in Freeport, about 28 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Rockford office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.