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Elgin Social Security Office

790 Fletcher Dr, Suite 100, Elgin, IL 60123

Verified against the SSA directory on May 23, 2026

The Elgin Social Security office is one of 47 field offices in Illinois, serving Cook County / Kane County and the surrounding area. It is the closest office for residents of Elgin and 37 nearby communities, roughly 717,000 people. The nearest other Social Security office is in Bloomingdale, about 14 miles away.

nearby towns served
37
people in service area
717K
to next-nearest office
14 mi
offices in Illinois
47
county
Cook County / Kane County

Address

790 Fletcher Dr
Suite 100
Elgin, IL 60123

Get directions

Phone

National:
1-800-772-1213
TTY:
1-847-742-6329
Fax: (833) 950-3437

Elgin office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (877) 405-0435 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Elgin office

  • The nearest Major intersection to the Elgin Social Security office is Randall Road and interstate 90.
  • Take the Randall Road exit and proceed south on Randall Road approximately 2 miles to Royal Boulevard.
  • Royal Boulevard is located next to A Home Depot.
  • Turn east on Royal Boulevardand proceed to Fletcher drive, which will be the first Road on the Left.turn north on Fletcher drive.
  • The office is A Short distance Ahead on the left side of the Road,a one-Story building.

Elgin office location

Services at the Elgin Social Security office

Staff at the Elgin office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Elgin office

Many nearby towns have no Social Security office of their own, so the Elgin office is their closest option. It's the nearest field office for 37 surrounding communities, the largest is Elgin (Township) (104,102 residents):

Town Distance Population
Elgin (Township), IL 2.1 mi 104,102
Hanover, IL 7 mi 97,879
Dundee, IL 4.3 mi 64,329
Carpentersville, IL 6.1 mi 37,598
Rutland, IL 5.5 mi 27,077
South Elgin, IL 4.7 mi 23,917
Pingree Grove, IL 4.1 mi 10,725
Plato, IL 5.4 mi 9,217
Gilberts, IL 3.9 mi 8,349
West Dundee, IL 4.1 mi 7,784
Sleepy Hollow, IL 3.3 mi 3,183
East Dundee, IL 5.4 mi 3,115

…and 25 more nearby communities closest to this office.

Browse all Illinois offices →

Other Social Security offices near Elgin

More Social Security help

Frequently asked questions about the Elgin office

What are the hours of the Elgin Social Security office?
The Elgin office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Elgin office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 405-0435 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Elgin Social Security office?
You can reach the office at (877) 405-0435 (TTY 1-847-742-6329), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Elgin Social Security office serve?
Besides Elgin, this is the closest office for about 37 surrounding communities, including Elgin (Township), Sleepy Hollow, Gilberts, Pingree Grove, West Dundee. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Elgin?
The next-closest field office is in Bloomingdale, about 14 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Elgin office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.