Elgin Social Security Office
790 Fletcher Dr, Suite 100, Elgin, IL 60123
Verified against the SSA directory on May 23, 2026
The Elgin Social Security office is one of 47 field offices in Illinois, serving Cook County / Kane County and the surrounding area. It is the closest office for residents of Elgin and 37 nearby communities, roughly 717,000 people. The nearest other Social Security office is in Bloomingdale, about 14 miles away.
- nearby towns served
- 37
- people in service area
- 717K
- to next-nearest office
- 14 mi
- offices in Illinois
- 47
- county
- Cook County / Kane County
Phone
- Local:
- (877) 405-0435
- National:
- 1-800-772-1213
- TTY:
- 1-847-742-6329
Elgin office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (877) 405-0435 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Elgin office
- The nearest Major intersection to the Elgin Social Security office is Randall Road and interstate 90.
- Take the Randall Road exit and proceed south on Randall Road approximately 2 miles to Royal Boulevard.
- Royal Boulevard is located next to A Home Depot.
- Turn east on Royal Boulevardand proceed to Fletcher drive, which will be the first Road on the Left.turn north on Fletcher drive.
- The office is A Short distance Ahead on the left side of the Road,a one-Story building.
Elgin office location
Services at the Elgin Social Security office
Staff at the Elgin office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Elgin office
Many nearby towns have no Social Security office of their own, so the Elgin office is their closest option. It's the nearest field office for 37 surrounding communities, the largest is Elgin (Township) (104,102 residents):
| Town | Distance | Population |
|---|---|---|
| Elgin (Township), IL | 2.1 mi | 104,102 |
| Hanover, IL | 7 mi | 97,879 |
| Dundee, IL | 4.3 mi | 64,329 |
| Carpentersville, IL | 6.1 mi | 37,598 |
| Rutland, IL | 5.5 mi | 27,077 |
| South Elgin, IL | 4.7 mi | 23,917 |
| Pingree Grove, IL | 4.1 mi | 10,725 |
| Plato, IL | 5.4 mi | 9,217 |
| Gilberts, IL | 3.9 mi | 8,349 |
| West Dundee, IL | 4.1 mi | 7,784 |
| Sleepy Hollow, IL | 3.3 mi | 3,183 |
| East Dundee, IL | 5.4 mi | 3,115 |
…and 25 more nearby communities closest to this office.
Other Social Security offices near Elgin
More Social Security help
Frequently asked questions about the Elgin office
- The Elgin office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Elgin office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 405-0435 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (877) 405-0435 (TTY 1-847-742-6329), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Elgin, this is the closest office for about 37 surrounding communities, including Elgin (Township), Sleepy Hollow, Gilberts, Pingree Grove, West Dundee. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Bloomingdale, about 14 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.