Aurora Social Security Office
1325 N. Lake Street, Aurora, IL 60506
Verified against the SSA directory on May 23, 2026
The Aurora Social Security office is one of 47 field offices in Illinois, serving DuPage County / Kane County / Kendall County / Will County and the surrounding area. It is the closest office for residents of Aurora and 48 nearby communities, roughly 855,000 people. The nearest other Social Security office is in Woodridge, about 15 miles away.
- nearby towns served
- 48
- people in service area
- 855K
- to next-nearest office
- 15 mi
- offices in Illinois
- 47
- county
- DuPage County / Kane County / Kendall County / Will County
Phone
- Local:
- (877) 274-5412
- National:
- 1-800-772-1213
- TTY:
- 1-630-264-3739
Aurora office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (877) 274-5412 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Aurora office
- One-half mile south of I-88 on Lake Street (route 31).
- The office is Onthe east side of the Street across from Presence Mercy Medical Center.
- The office is the building on the right as you enter the parking Lot.
Aurora office location
Services at the Aurora Social Security office
Staff at the Aurora office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Aurora office
Many nearby towns have no Social Security office of their own, so the Aurora office is their closest option. It's the nearest field office for 48 surrounding communities, the largest is Aurora (Township) (126,586 residents):
| Town | Distance | Population |
|---|---|---|
| Aurora (Township), IL | 1.3 mi | 126,586 |
| Naperville (Township), IL | 6.3 mi | 104,042 |
| Batavia (Township), IL | 3.1 mi | 35,357 |
| Geneva (Township), IL | 6.4 mi | 26,240 |
| Batavia, IL | 4.2 mi | 26,092 |
| Montgomery, IL | 5 mi | 21,310 |
| Geneva, IL | 7 mi | 21,247 |
| Sugar Grove (Township), IL | 5.9 mi | 20,903 |
| North Aurora, IL | 1.4 mi | 18,350 |
| Sugar Grove, IL | 6.6 mi | 9,235 |
| Boulder Hill, IL | 5.2 mi | 9,081 |
| Prestbury, IL | 5 mi | 1,978 |
…and 36 more nearby communities closest to this office.
Other Social Security offices near Aurora
More Social Security help
Frequently asked questions about the Aurora office
- The Aurora office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Aurora office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 274-5412 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (877) 274-5412 (TTY 1-630-264-3739), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Aurora, this is the closest office for about 48 surrounding communities, including Aurora (Township), North Aurora, Batavia (Township), Batavia, Montgomery. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Woodridge, about 15 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.