Joliet Social Security Office

Directions to the Joliet office

• Eff Monday 062711.
• Office is located near the Galowich Ymca.
• Office is on Houbolt between Forest View and Mcdonough Streets.
• From the south, we are 1 mile north of I-80 Interchange at Houbolt.
• From the north, the office is 1/2 Mi.
• South of Jefferson (US Rt.52).
• From the west and I-55, exit US 52 and go east to Houbolt, make A right.
• Pace Bus route 501.

Joliet office location

Services at the Joliet Social Security office

Staff at the Joliet office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Joliet office

Many nearby towns have no Social Security office of their own, so the Joliet office is their closest option. It's the nearest field office for 69 surrounding communities, the largest is Joliet (Township) (85,116 residents):

…and 57 more nearby communities closest to this office.

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Other Social Security offices near Joliet

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Frequently asked questions about the Joliet office

What are the hours of the Joliet Social Security office?

The Joliet office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Joliet office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 783-7302 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Joliet Social Security office?

You can reach the office at (866) 783-7302 (TTY 1-815-729-2895), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Joliet Social Security office serve?

Besides Joliet, this is the closest office for about 69 surrounding communities, including Troy, Shorewood, Rockdale, Crystal Lawns, Joliet (Township). There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Joliet?

The next-closest field office is in Woodridge, about 18 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Joliet office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.