Chicago Heights Social Security Office
104 S Halsted Street, Chicago Heights, IL 60411
Verified against the SSA directory on May 23, 2026
The Chicago Heights Social Security office is one of 47 field offices in Illinois, serving Cook County and the surrounding area. It is the closest office for residents of Chicago Heights and 42 nearby communities, roughly 670,000 people. The nearest other Social Security office is in Hammond, about 8.4 miles away.
- nearby towns served
- 42
- people in service area
- 670K
- to next-nearest office
- 8.4 mi
- offices in Illinois
- 47
- county
- Cook County
Phone
- Local:
- (877) 274-5413
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
Chicago Heights office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (877) 274-5413 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Chicago Heights office
Located on west side of Halsted at 197th-near intersection of Halsted and Vollmer Road.
Chicago Heights office location
Services at the Chicago Heights Social Security office
Staff at the Chicago Heights office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Chicago Heights office
Many nearby towns have no Social Security office of their own, so the Chicago Heights office is their closest option. It's the nearest field office for 42 surrounding communities, the largest is Bloom (84,167 residents):
| Town | Distance | Population |
|---|---|---|
| Bloom, IL | 2.2 mi | 84,167 |
| Park Forest, IL | 4.3 mi | 21,261 |
| Homewood, IL | 2.4 mi | 19,001 |
| Hazel Crest, IL | 4.1 mi | 13,098 |
| Flossmoor, IL | 2.7 mi | 9,461 |
| Steger, IL | 4.2 mi | 9,438 |
| Glenwood, IL | 1.9 mi | 8,477 |
| Olympia Fields, IL | 2.3 mi | 4,654 |
| South Chicago Heights, IL | 3.3 mi | 3,924 |
| Thornton, IL | 2.9 mi | 2,333 |
| Ford Heights, IL | 2.9 mi | 1,772 |
| East Hazel Crest, IL | 3 mi | 1,262 |
…and 30 more nearby communities closest to this office.
Other Social Security offices near Chicago Heights
More Social Security help
Frequently asked questions about the Chicago Heights office
- The Chicago Heights office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Chicago Heights office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 274-5413 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (877) 274-5413 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Chicago Heights, this is the closest office for about 42 surrounding communities, including Glenwood, Bloom, Olympia Fields, Homewood, Flossmoor. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Hammond, about 8.4 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.