Mason City Social Security Office

Directions to the Mason City office

• Located south off of Highway 122 on Village Green Dr Sw.
• The office is A Brown Brick building Directly east of Menard's parking Lot.

Mason City office location

Services at the Mason City Social Security office

Staff at the Mason City office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Mason City office

Many nearby towns have no Social Security office of their own, so the Mason City office is their closest option. It's the nearest field office for 67 surrounding communities, the largest is Clear Lake (7,574 residents):

…and 55 more nearby communities closest to this office.

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Other Social Security offices near Mason City

More Social Security help

Frequently asked questions about the Mason City office

What are the hours of the Mason City Social Security office?

The Mason City office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Mason City office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 365-6708 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Mason City Social Security office?

You can reach the office at (866) 365-6708 (TTY 1-641-424-0561), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Mason City Social Security office serve?

Besides Mason City, this is the closest office for about 67 surrounding communities, including Burchinal, Portland, Clear Lake, Rock Falls, Plymouth. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Mason City?

The next-closest field office is in Austin, about 39 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Mason City office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.