Skip to content
ssalocator.com

Prestonsburg Social Security Office

1897 Ky Rt 321, Prestonsburg, KY 41653

Verified against the SSA directory on May 23, 2026

The Prestonsburg Social Security office is one of 25 field offices in Kentucky, serving Floyd County and the surrounding area. It is the closest office for residents of Prestonsburg and 12 nearby communities, roughly 11,000 people. The nearest other Social Security office is in Pikeville, about 20 miles away.

nearby towns served
12
people in service area
11K
to next-nearest office
20 mi
offices in Kentucky
25
county
Floyd County

Address

1897 Ky Rt 321
Prestonsburg, KY 41653

Get directions

Phone

National:
1-800-772-1213
TTY:
1-606-886-8895
Fax: (833) 950-3457

Prestonsburg office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (888) 450-4538 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Prestonsburg office

Located 1/2 mile north of the Prestonsburg City Limits on route 321, across from the entrance Stone Crest Golf Course.

Prestonsburg office location

37.69541, -82.76767 View on OpenStreetMap →

Services at the Prestonsburg Social Security office

Staff at the Prestonsburg office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Prestonsburg office

Many nearby towns have no Social Security office of their own, so the Prestonsburg office is their closest option. It's the nearest field office for 12 surrounding communities, the largest is Paintsville (4,347 residents):

Town Distance Population
Paintsville, KY 8.5 mi 4,347
Salyersville, KY 16.9 mi 1,536
West Van Lear, KY 6.3 mi 1,231
Auxier, KY 2.9 mi 917
Sandy Hook, KY 33.4 mi 644
Inez, KY 17.2 mi 535
Martin, KY 8.5 mi 496
Van Lear, KY 5.3 mi 477
Dwale, KY 5.5 mi 192
Allen, KY 6.3 mi 178
Maytown, KY 11.4 mi 113
Blaine, KY 23.3 mi 69

Browse all Kentucky offices →

Other Social Security offices near Prestonsburg

More Social Security help

All Kentucky offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Prestonsburg office

What are the hours of the Prestonsburg Social Security office?
The Prestonsburg office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Prestonsburg office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 450-4538 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Prestonsburg Social Security office?
You can reach the office at (888) 450-4538 (TTY 1-606-886-8895), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Prestonsburg Social Security office serve?
Besides Prestonsburg, this is the closest office for about 12 surrounding communities, including Auxier, Van Lear, Dwale, Allen, West Van Lear. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Prestonsburg?
The next-closest field office is in Pikeville, about 20 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Prestonsburg office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.