What are the hours of the New Orleans Social Security office?

The New Orleans office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the New Orleans office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 257-0984 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the New Orleans Social Security office?

You can reach the office at (855) 257-0984 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the New Orleans Social Security office serve?

Besides New Orleans, this is the closest office for about 6 surrounding communities, including Marrero, Jefferson, Westwego, Metairie, Bridge City. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near New Orleans?

The next-closest field office is in Terrytown, about 2.7 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the New Orleans office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

New Orleans Social Security Office

400 Poydras Street, Suite 500, New Orleans, LA 70130

Verified against the SSA directory on May 23, 2026

The New Orleans Social Security office is one of 21 field offices in Louisiana, serving Orleans Parish County and the surrounding area. It is the closest office for residents of New Orleans and 6 nearby communities, roughly 200,000 people. The nearest other Social Security office is in Terrytown, about 2.7 miles away.

nearby towns served: 6
people in service area: 200K
to next-nearest office: 2.7 mi
offices in Louisiana: 21
county: Orleans Parish County

Address

400 Poydras Street
Suite 500
New Orleans, LA 70130

Get directions

Phone

Local:: (855) 257-0984
National:: 1-800-772-1213
TTY:: 1-800-325-0778

New Orleans office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (855) 257-0984 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the New Orleans office

The office is located at the intersection of Poydras St and Magazine St next to the Hale Boggs Federal Bldg.
The office is on the 5th floor.
Onsite parking is not available at this Location.paid parking on Street or in Lots is available.
Parking is not Validated.passengers can be Dropped off at the Main entrance of the building.

New Orleans office location

Open this location on OpenStreetMap →

29.94866, -90.06793 View on OpenStreetMap →

Services at the New Orleans Social Security office

Staff at the New Orleans office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the New Orleans office

Many nearby towns have no Social Security office of their own, so the New Orleans office is their closest option. It's the nearest field office for 6 surrounding communities, the largest is Metairie (138,511 residents):

Town	Distance	Population
Metairie, LA	5.6 mi	138,511
Marrero, LA	3.9 mi	31,751
Jefferson, LA	5.2 mi	10,286
Westwego, LA	5.3 mi	8,400
Bridge City, LA	6.2 mi	6,409
Avondale, LA	8.5 mi	4,889

Browse all Louisiana offices →

Other Social Security offices near New Orleans

More Social Security help

All Louisiana offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the New Orleans office

What are the hours of the New Orleans Social Security office?: The New Orleans office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the New Orleans office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 257-0984 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the New Orleans Social Security office?: You can reach the office at (855) 257-0984 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the New Orleans Social Security office serve?: Besides New Orleans, this is the closest office for about 6 surrounding communities, including Marrero, Jefferson, Westwego, Metairie, Bridge City. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near New Orleans?: The next-closest field office is in Terrytown, about 2.7 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the New Orleans office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.